Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.
Related News
Check Out the Release Resource Companion for the 24.10 CU*BASE Release

The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each. Follow the link below to review the Release Resource Companion for CU*BASE 24.10 – inside you will find key items related to the 24.10 release including: 16 new AnswerBook topics on multi-factor authentication (MFA)… Read more »
CU*BASE 24.10 Release Updates

As a reminder, the CU*BASE GOLD 24.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 6th. We will be posting any/all issues related to the 24.10 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »
September Owner’s View Monthly Recap

Check out recent programming changes in the September 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Don’t Forget: CU*BASE Release 24.10 is Arriving Soon!

CU*BASE Release 24.10 Online, Self-Processor, and Site-Four Release Date is October 6 Documents 24.10 Release Summary 24.10 New and Updated Tool Summary 24.10 Database Changes Summary Training Attend a release review webinar! Thursday, October 3 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta Reports If you are interested in reviewing the… Read more »
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q324 Call Report any time after October 1, but be… Read more »
CU*BASE Release 24.10 is Arriving Soon!

CU*BASE Release 24.10 Online, Self-Processor, and Site-Four Release Date is October 6 Documents 24.10 Release Summary 24.10 New and Updated Tool Summary 24.10 Database Changes Summary Training Attend a release review webinar! Thursday, September 26 @ 3:00 PM – 4:00 PM ET Thursday, October 3 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »
August Owner’s View Monthly Recap

Check out recent programming changes in the August 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
July Owner’s View Monthly Recap

Check out recent programming changes in the July 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Sunsetting the CU*Secure Site

On Monday, September 30th, 2024, we will be retiring the CU*Secure site. After this date, any attempts to access the CU*Secure website (https://www.cusecure.org/) will automatically redirect to the Federal Trade Commission’s Identity Theft website (https://www.identitytheft.gov/). If you have any questions, please reach out to: web_services@cuanswers.com.
June Owner’s View Monthly Recap

Check out recent programming changes in the June 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
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GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.10 Oct. 12, 2025 (Sunday)
- Self Processing CUs
- 25.10