AT&T provides the majority of our Frame Relay connectivity with CU*BASE clients. In addition, CU*Answers partners with ATT for various disaster recovery services.
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In Case You Missed It – Early May 2026
Take a look back at some important topics from the first half of May 2026: Arriving with CBX 26.05: New Password Settings for CBX Arriving with CBX 26.05: New Password Settings for It’s Me 247 & BizLink 247 April Owner’s View Monthly Recap 2026 Education Spotlight – Xpress Teller Techniques Make the Most of Your… Read more »
CBX 26.05 Release Updates
As a reminder, the CBX 26.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 17th. We will be posting any/all issues related to the 26.05 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be sending out any… Read more »
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! A reminder for Collections Services clients: After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make… Read more »
Learn All About Updates Coming Soon to Interest-Only Loans!
Does your credit union offer Interest-Only Loans through CBX? Join one of our upcoming webinars as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented, what your members can expect, and how your credit union should prepare for these enhancements. Click the… Read more »
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
2026 Education Spotlight – Head Teller Vault/Change Fund Management
The Head Teller Vault/Change Fund Management course covers the process of selling, buying, and transferring cash to and from both the bank and tellers. This course will cover tips on balancing the vault and helping tellers balance cash drawers. We’ll also bring special attention to member-correction and teller-line adjustments. By the completion of this course,… Read more »
The 26.05 Imaging Solutions Release is Coming May 17th
The Imaging Solutions 26.05 release is coming on May 17th, 2026. In preparation of this release, we wanted to inform you of important upcoming changes to Native Receipts, CU*Forms, iDocVAULT, and eDOCSignature. Highlights of the 26.05 Imaging Solutions Release Include: CU*Forms Important Update: Changes to how long inactive FormFLOWs are saved. New permission that allows staff to… Read more »
Reminder for QCash Clients: Pricing Increase Beginning June 2026
Attention Lender*VP clients who utilize QCash: as of June 2026, QCash pricing is increasing to $2.00 per booked loan. This new pricing will be reflected beginning with your July 2026 invoice. If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.
Join Us for a Conversation on Interactive Teller Machines
It has been a while since we last had a Conversation on ITMs. We would like to give you all a chance to engage with your peers and discuss how your ITM processes are going. Please join the CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! We want to give the floor to… Read more »
An Update from Your Cooperative: Responsible Use of Artificial Intelligence at CU*Answers
The topic of Artificial Intelligence (AI) is everywhere – there’s no escaping it. As such, we wanted to give you a heads-up on CU*Answers’ policy on AI and where we are headed with this technology. CU*Answers plans to use AI as one of many technological tools available, but we’re going to do so responsibly. We have… Read more »
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
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