Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Jul 30, 2024

Join Us for CEO Strategies 2024!

Join Us for CEO Strategies 2024!

Mark your calendars for CEO Strategies 2024!  This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »

Jul 30, 2024

Join Lender*VP and LenderPay for Our Upcoming Webinar on Loan Payment Solutions

Join Lender*VP and LenderPay for Our Upcoming Webinar on Loan Payment Solutions

Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »

Jul 30, 2024

Custom Campaigns: Bring Your Vision To Life!

Custom Campaigns: Bring Your Vision To Life!

Most of you are familiar with the CU*Answers Marketing Store, where you can find our cooperative campaigns, quarterly contests, and browse our free marketing materials. But did you know we also have a custom campaign service? If you have ideas for marketing materials you can’t find elsewhere, our custom campaigns are the perfect solution! Stop… Read more »

Jul 30, 2024

Update to Xtend Shared Branching Guidelines Effective 7/29/24

Update to Xtend Shared Branching Guidelines Effective 7/29/24

Attention Xtend Clients, Xtend’s Board of Directors approved an update to the 2024 shared branching guidelines adding information about POA withdrawals.  This update can be found on page 9 under the “withdrawals” section, and reads: As a general rule, Power-of-Attorneys (POAs) are not permitted to perform withdrawals on accounts through Xtend Shared Branching. This is… Read more »

Jul 29, 2024

[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available

[The Pulse] 2024 Business Continuity Plan: Mid-Year Revision Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2024 CU*Answers Business Continuity Plan and… Read more »

Jul 29, 2024

Join CU*Answers and Glia to Learn About Our Latest Integration!

Join CU*Answers and Glia to Learn About Our Latest Integration!

We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »

Jul 29, 2024