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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

You’re Invited to an In-Person Lunch & Learn Event!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Use the button below to register for a session now! Register Now

Join Us for a Series of Educational Events in July!

The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for… Read more »

Jun 27, 2025

Important Reminders for HELOC Contract Variable Rate Changes in July

As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »

Jun 27, 2025

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

Jun 26, 2025

Learn All About Retailer Direct – Join Us for a Live Demo!

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »

Jun 26, 2025

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »

Jun 26, 2025

5300 Call Report: 2nd Quarter Update

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 2nd Quarter Update Before you start working on your 2nd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q225 Call Report any time after July 1, but be sure… Read more »

Jun 25, 2025

Announcing the Launch of the CU*Answers Las Vegas Datacenter!

CU*Answers is excited to announce the launch of our new datacenter in Las Vegas, Nevada. Along with a second iSeries production environment, we will be relocating our backup and disaster recovery It’s Me 247 and other associated infrastructure from our Grand Rapids, MI headquarters to the new datacenter in Las Vegas. There will not be any changes… Read more »

Jun 25, 2025

Two for Tuesday with CEO Geoff Johnson – 6/24/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jun 16, 2025

Important Reminders for HELOC Contract Variable Rate Changes in July

Jun 23, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Jun 23, 2025