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Join Us for an In-Person Lunch & Learn Event in Grand Rapids!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquaters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Learn more about this event and register by using the button below. Register Today

CUaxis Credit Unions: Join Us for Our August Education Series!

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in August, where we will explore services and features available to your organization. These courses will be held between Monday, August 17th and Thursday, August 20th. Register now using the button below. Register Today

Lending Communications are Easier Than Ever with CU*Chat!

Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Sign up for our demo to see how your team can use CU*Chat to make communication easy! Use the button below to register now. Register Now

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Aug 13, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Aug 13, 2025

Learn All About Retailer Direct – Join Us for a Live Demo!

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »

Aug 13, 2025

Welcome to Mobile 8 – What’s New & What to Know

We’re excited to share that your credit union has officially been upgraded to Mobile 8.0! 🎉 This latest version brings even more customization options for your members. Here are a couple of quick housekeeping reminders to help you make the most of the update: Try out Dark Mode: You can enable this within CU Publisher… Read more »

Aug 12, 2025

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking, and will demonstrate the value proposition for both your credit union and your members! Topics of discussion will include: Pocketnest’s approach to comprehensive financial… Read more »

Aug 12, 2025

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Attention CU*Answers credit unions: we have recently updated network requirements to support CBX on the new Las Vegas datacenter. Below is a list of networks that need to be allowed outbound access from any/all devices accessing CBX, in order to allow continued and uninterrupted access to CBX when we perform rollovers to the Las Vegas… Read more »

Aug 12, 2025

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Aug 11, 2025

2025 ACH Audit and Risk Assessment Now Available

CU*Answers has completed its ACH Audit for Fiscal Year 2025. The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In addition to requesting… Read more »

Aug 11, 2025

How Do I Request Upload/Download Permissions?

Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »

Aug 11, 2025

Rescheduled: Join Us for a Conversation On Instant Payments

The following Conversations on Instant Payments session was originally scheduled for August 20th. We have since rescheduled this event for Thursday, September 11th. If you previously signed up for this event, there is no need to register again, as your registration has been automatically carried over to the new session. If you have not yet registered… Read more »

Aug 11, 2025

CU*Answers

Two for Tuesday

Take a Look at the CU*Answers University Courses for July

Join Us for an In-Person Lunch & Learn Event in Grand Rapids!

CUaxis Credit Unions: Join Us for Our August Education Series!

Lending Communications are Easier Than Ever with CU*Chat!

Custom Services New Name

2026 Education Catalog

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Learn All About Retailer Direct – Join Us for a Live Demo!

Welcome to Mobile 8 – What’s New & What to Know

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

Two for Tuesday with CEO Geoff Johnson – 8/12/2025

2025 ACH Audit and Risk Assessment Now Available

How Do I Request Upload/Download Permissions?

Rescheduled: Join Us for a Conversation On Instant Payments

1Click Autopilot

Conversations On…

In Case You Missed It…

CBX Updates

Popular Posts

Contact Us!

Two for Tuesday

Take a Look at the CU*Answers University Courses for July

Join Us for an In-Person Lunch & Learn Event in Grand Rapids!

CUaxis Credit Unions: Join Us for Our August Education Series!

Lending Communications are Easier Than Ever with CU*Chat!

Custom Services New Name

2026 Education Catalog

CBX Updates

Popular Posts

Contact Us!

Popular Client News