September – Invest With Us
Let your members know how they can invest with your credit union by ordering this colorful digital marketing campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement. Sign Up Today!
For 2018, CU*Answers Imaging Solutions in partnership with My Virtual Strongbox and eDOC Innovations are running three exciting contests. Winners will be announced the first week of October 2018, but you can follow along on this page. The top 5 credit unions in each contest will be updated every month. View current results
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
Complete our survey
With postage rates going up (again!) this year, now is a great time to take another look at CU*EasyPay! online bill pay: There is NO up-front implementation charge to offer online bill pay services to your members. There are NO monthly minimum fees to offer online bill pay services to your members. Members can enroll… Read more »
We recently saw a fraud alert from Visa that mentioned attacks on audio response systems, where fraudsters use tools to guess a member’s PIN and access their accounts. Here are a few ideas for protecting your members (and helping them protect themselves):
Is your credit union familiar with all 26 Red Flags? Are your policies compliant with the Red Flag Act? What is AS Level 1 and how will it be integrated with CU*BASE? How can we learn about the new 3rd-party Risk Management Generator? What are the common problems Audit Link is finding in their daily… Read more »
Periodically it is necessary for us to verify your credit union’s sales tax exemption status. Please complete the Certificate of Sales Tax Form (this PDF is set up so that you can complete it electronically), print and sign it, and return the signed form via fax or mail. Your prompt attention is appreciated!
CU*BASE Release 8.5 has been scheduled for January 19, 2009, for online clients, and February 9 & 10, 2009, for self processors. Open the Release Summary Menu Changes for the 8.5 Release
Attention Online Credit Unions: There is a report in your credit union’s HOLDxx output queue today that someone from your credit union should review for possible follow-up. Read the announcement
Recently Harland Clarke Inc. notified us that the software formerly used to order member checks through the link in CU*BASE would be discontinued, in favor of newer, web-based tools. Harland Clarke Inc. confirmed that during December 2008 they did contact those of you who were still using this connectivity, to notify you that the interface… Read more »
Open copy of the Certification of Deposit of Software Source Code dated November 2008. This document, which is updated annually, should be included in the minutes of your next Board meeting.
Have you checked your credit union’s entry in the Peer Analysis lately? We’re getting ready to publish the 2009 CU*BASE Peer Analysis–make sure your CU is represented the way you want! Please read the announcement (some new categories were just added!). Action is requested by January 2, 2009.
We have had several calls in the last few days from our online credit card partners asking about fraudulent transactions that they are seeing in their portfolio. FIS and their business units are aware that there has been an increased amount of fraud in the credit card marketplace over the past few months. In fact,… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
Lender*VP delivers to your credit union a team of experienced lending professionals that will take over the task of driving the success of your loan department. The Lender*VP team has years of on-the-street credit union lending experience, combined with an intimate knowledge of CU*BASE tools. Learn More
