CU*BASE Release 10.3 Coming

CU*BASE Release 10.3 has been scheduled for Sunday, October 17, 2010, for online clients. Our partners will receive this Sunday, October 24 and self processors will receive this release on November 8 & 9. Open the Release Summary Open the Training Schedule Memo to Security Officers: Menu Changes Memo to Self-Processors: File Changes Register… Read more »

Sep 24, 2010

Don’t Forget – Changes Coming to It’s Me 247

Earlier in August we announced changes coming to the way your members access It’s Me 247.  On Monday, October 4, members will no longer be able to access their accounts online when using Internet Explorer versions 5 or 6. For more information, including how you can notify your members and what steps they’ll need to… Read more »

Sep 2, 2010

Xtend’s Branding and Marketing Roundtable Series

Credit Union Marketers have been asking: What are other credit unions doing for marketing these days? How do I utilize everything CU*BASE has to offer to place my brand in the hands of my staff & members? How can I participate with a network to help us keep our brand and communications consistent with member… Read more »

Aug 30, 2010

Spots still available for the Starting a Business Conference!

Join CU*Answers at the Starting a Business Conference on Wednesday, September 22, 2010.  This event will feature CU*Answers and business leaders as we explore different ways credit unions can maximize their potential, and provide support and insight on building the innovative businesses of tomorrow. Register for this Special Event Open the invitation

Aug 27, 2010

Announcing the next Collections Roundtable

Join Jerry Collins, Operations Manager for the Collections department and a your peers for the next quarterly Collections Roundtable. This series of events continues on Thursday, September 2, 2010 from 9:30am to 12:00pm at CU*Answers headquarters 6000 28th Street SE, Grand Rapids, MI 49546. Held onsite, these forums are conducive to discussion with topics ranging… Read more »

Aug 25, 2010

Don’t Forget About Disaster Planning

Have you checked out the Disaster Planning page recently?  If not, go there to see information about our disaster recovery practices and the results of our last DR Test. Is the plan for your credit union ready?  It might be time to revisit it, and to determine whether you’re prepared in the event of an… Read more »

Aug 19, 2010

Sunset for IE5 and IE6 Access to It’s Me 247

Effective Monday, October 4, 2010 members will no longer be able to use Internet Explorer version 5 or 6 to access their account in It’s Me 247 online banking. For more information regarding this important change and for tips on communicating this to your members read the announcement.

Aug 9, 2010

More Reg Z Changes – Credit Card Penalty Fees

August 22nd brings another Regulation Z deadline.   This deadline revolves around the Federal Reserve Board’s rules on penalty fees on credit card loans.   In addition to these changes are new rules regarding the re-evaluation of rate increases and minor changes to the periodic credit card statement. Read the announcement Visit the Kitchen Page

Jul 20, 2010

CU*BASE Release 10.2 Coming

CU*BASE Release 10.2 has been scheduled for Sunday, July 18, 2010, for online clients. Our partners will receive this Sunday, July 25 and self processors will receive this release on Monday, July 26. Open the Release Summary Open the Training Schedule Register for Training Open the Statement “Onserts” Brochure

Jul 13, 2010

Deadline for Reg Z Flood is Fast Approaching!

The deadline for having CU*Answers flood your Multi-Featured Open-End Loan (MFOEL) contract # to qualified members is drawing near.  This comes in response to CMG’s request for changes to periodic statements due to Reg. Z.  If you would still like us to flood this information into your member records you must submit the completed Flood… Read more »

Jul 8, 2010