CheckFree Security Incident – Follow-up

This is a follow-up to the email sent on December 3 (“CheckFree Security Incident Dec. 2, 2008”).  Individual emails has been sent to all CUs that had members who accessed CU*EasyPay! during the period outlined in the previous communications.  A call center script was provided to us by CheckFree, with some tips on things to… Read more »

Dec 4, 2008

CheckFree Security Incident Dec. 2, 2008

A security-related incident occurred on Tuesday, December 2, 2008, that affected CheckFree servers used for online bill payment services.  The system was taken down for a period of time in the morning while CheckFree made repairs.  Read the announcement

Dec 4, 2008

CU*BASE Release 8.4 Coming

CU*BASE Release 8.4 has been scheduled for December 8, 2008, for online clients, and December 15-16 for our self processing clients. Open the Release Summary Menu Changes for the 8.4 Release

Dec 2, 2008

CU*CD Software Upgrade Coming in December

CU*Archives is pleased to announce some updated functionality for its CU*CD archival tool for reports and statements.  Starting this December, you will see new features on your CU*CD Archival CD-ROMs. The changes will be implemented with the Daily/EOM, statements, and credit cards statements CD-ROMs you receive in December. Check out the new multi-search feature that… Read more »

Nov 24, 2008

Christmas Special from CU*Archives!

Have you checked lately to make sure you have all of your Daily/EOM, Statement, and Credit Card Statement CDs? Now would be a great time to take a look!  Maybe you’re just tired of using that old fiche viewer. So change your Daily/EOM reports and statements from fiche to CDs. Throw that unprotected fiche away… Read more »

Nov 21, 2008

Preparation Homework for the CEO Strategies Event

If you are coming to the CEO Strategies event the week of December 8-12, 2008, it’s time to get the juices flowing. We’ve outlined some of the discussion points and we’d love to get your input before we meet. Open the Preparing For This Year’s Events document and send the completed form with your thoughts… Read more »

Nov 13, 2008

Fall 2008 CU*BASE 8.3 Release Training

CU*BASE Release 8.3 is scheduled for November 17, 2008 for our Online Clients, and November 24 – 25 for our self processing clients. The release includes many It’s Me 247 enhancements including Account-to-Account Transfers, New Online Banking Usage Agreement, e-Notices for Members and much more! If you didn’t have an opportunity to attend any of… Read more »

Nov 12, 2008

2008 Year-End Processing Guides Are Coming!

Watch your mail…The Year-End Processing Guide provides critical information about your credit union’s responsibilities for year-end and tax reporting season.  The envelope will be addressed to the person designated as your credit union’s data processing coordinator.  Make sure to review the Task Checklist and notify the appropriate people on your staff of their responsibilities and… Read more »

Nov 6, 2008

CU*Answers OnDemand Launches

WESCONet Web Services launches a new site based on our SiteControl Content Management System. CU*Answers OnDemand provides a one stop location for all our multimedia content. This includes all the marketing videos for both you and your members, as well as, powerpoint presentations from special CU*Answers Events like the annual Leadership Conference and CEO Strategies…. Read more »

Nov 3, 2008