Show Me the Steps Makeover!

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: CU*Answers is giving your screens a makeover! We began our makeovers with AnswerBook and the CU*BASE login screen. With all the fun we had dousing your screens with color, we couldn’t stop there! We’ve just finished our third makeover, which was to Show Me the Steps, the how-to… Read more »

Aug 16, 2012

EFT Programming Implementation August 16

This is an EFT programming update implemented August 16, 2012. All EFT programming updates are also documented on the SettleMINT EFT site. If you have a question regarding a specific project, please contact settleminteft@cuanswers.com. Project: 31386 Description: Authorizations for recurring transactions should ignore a member’s Opt In/Out setting, and it is not. What this means to… Read more »

Aug 16, 2012

Proud to Present CU*BASE GOLD 12.1!

ATTENTION ONLINE CREDIT UNIONS: Mark your calendars for Sunday, August 19, 2012, when your system will be updated with CU*BASE GOLD version 12.1. Note: Our cuasterisk.com partners will receive this release on the same day. Please share with appropriate staff the 12.1 release summary. Note: There are no menu or file changes with this release…. Read more »

Aug 15, 2012

Xtend Web-Conference Series – Part I

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS (MARKETING AND MANAGEMENT STAFF): CU*Answers Client Education Team invites you to the following training session – Part I of the Xtend Web-Conference Series – Communication Services. Come learn about all the ways Xtend can serve you and your members! Dates and times are listed below. (Note: There are… Read more »

Aug 15, 2012

EFT Programming Updates August 14

These are the EFT programming updates implemented August 14, 2012. All of these updates are also documented on the SettleMINT EFT site. If you have a question regarding a specific project, please contact settleminteft@cuanswers.com. Project Description What this means to you 32220 PADMXX4 (the batch maintenance program) was not verifying the PIN and SIG vendor… Read more »

Aug 14, 2012

Innovator Investment & Grant Program Reminder

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: Only a few days left to submit your idea to the “shark tank” and get up to $10,000 for your business plan! Ever thought about submitting your own idea on ABC’s hit show, Shark Tank? Now’s your chance to jump into the CU*Answers “shark tank”! Don’t miss out… Read more »

Aug 10, 2012

Automate Your Favorite Reports!

ATTENTION ONLINE CREDIT UNIONS: Automate your favorite reports! Now you can choose your own reports and settings using the new Automated Reports & Queries tool from the 12.0 release! We’ll continue running the same monthly reports we’ve always run for you (plus two more that we previously ran for only some of you: Trial Balance… Read more »

Aug 9, 2012

Collections Round Table August 16

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: The next Collections Round Table is coming up, and we’re pleased to once again offer two identical sessions so you can attend at a time most convenient for you. Choose from either 9:30-12 or 1:30-4 PM ET on Thursday, August 16. Register online. Take advantage of this opportunity to… Read more »

Aug 9, 2012

Website Search Upgrade

We have replaced the aging cuanswers.com site search engine with a new solution powered by Google Custom Search.   Not only should the results be more relevant and the query resolution more intelligent, now results from across all of our CU*Answers related sites including AnswerBook and help documentation should be aggregated from the single unified… Read more »

Aug 9, 2012