Don’t forget to Register for the Upcoming University Week!

It’s that special mid-April University week with the extra focus groups and workshops in addition to the regularly scheduled classes. This year visit the Web Services and Online Banking Focus Groups on Tuesday April 17th, where the new look for It’s Me 247 Online Banking will be revealed. Or stop in on Wednesday April 18th… Read more »

Apr 3, 2007

New Special Interest Category Added

We’ve added a new Special Interest Documents category with information from our recent Self Processor Summit. If you are a self processor, or thinking of becoming one, check it out and see some of the special services available to you.

Mar 23, 2007

CU*Answers Announces Blackout Period for ATM/Debit Vendor Changes

We will be taking a big leap toward the future with a completely revamped infrastructure for ATM/Debit card interfaces, including a new data encryption strategy and better technical solutions for a more robust, flexible ATM/debit card offering for your members. But to get there means no changes to ATM/Debit Card vendors between September 2007 and… Read more »

Mar 15, 2007

Update on This Weekend’s HA Rollover

We have elected to expand this weekend’s HA rollover exercise one more day, and will be rolling back to production early on Wednesday morning, March 14, 2007. Read More.

Mar 13, 2007

CU*Answers and Prime Alliance Announce New Partnership

CU*Answers and Prime Alliance have recently announced a partnership for promoting web based mortgage services to credit union members. Whether a credit union simply wishes for members to electronically complete and transmit a mortgage loan application, or wishes to take advantage of a complete Loan Origination System (LOS), including the completion of all required paperwork,… Read more »

Mar 12, 2007

Self Processor Summit 2007

It’s time to get our self-processing credit unions in a room together for a day of networking and strategizing. Regardless of the differences in size, geography, philosophies or strategies, each of you faces the same challenge – delivering the best possible products and services to your members while managing an increasingly complex data center. Your… Read more »

Mar 2, 2007

2007 High Availability Rollover Schedule

We have developed the 2007 schedule of events related to the High Availability/Production Redundancy system, with our next rollover to occur on March 11-13, 2007. Read the announcement.

Feb 28, 2007

Attention credit unions that use Teller Cash Dispensers (TCDs)

We recently received a mailing from DeLaRue, a manufacturer of TCDs, about some maintenance that will be required on their equipment to handle the early change to Daylight Saving Time on March 11. If you currently use DeLaRue equipment you should also have received this notification, which requests that you contact DeLaRue customer service (800-527-2638… Read more »

Feb 27, 2007

CU*CheckViewer Scheduled Interruption

On Saturday, March 3, 2007, we will be performing an Operating System upgrade on the iSeries system that serves the CU*CheckViewer application for viewing member check images. This means that check images will be temporarily unavailable for viewing through both CU*BASE and CU*@HOME. The maintenance will begin at approximately 2:00 a.m. ET Saturday morning and… Read more »

Feb 26, 2007

Windows Vista Update

Compatibility testing for Microsoft Windows Vista is currently underway and we will be releasing information about our findings during the coming months. Read More in the CU*Answers Kitchen.

Feb 22, 2007