New e-Alerts Subsystem Coming with Release 11.0

ATTENTION SELF PROCESSORS: As you know, in the CU*BASE 11.0 Upgrade, we are changing e-Alerts to a new “near real-time” process. This eliminates the existing manual process your Operators currently use to send the messages on demand and adds a new subsystem that automatically sends emails as needed throughout the day, according to a schedule… Read more »

Apr 29, 2011

Looking for Mortgage Payoff Letters

We have begun work on the next stage of our mortgage payoff project—generating a payoff statement from CU*BASE—and we need your help!  This project will allow you to calculate and print a mortgage payoff statement for the current day, or a date out in the future.  In order to accomplish this, we need examples of… Read more »

Apr 26, 2011

McQueen’s Economic Outlook Web Conference – May 3rd

You may have read the recent press release regarding CU*Answers’ new alliance with McQueen Financial Advisors.  The strength of this alliance will be brought to you during a web conference training event provided by Charley McQueen, CEO of McQueen Financial Advisors.  Please join us for an interactive discussion on ALM as it relates to the economy,… Read more »

Apr 26, 2011

Disaster Plan Test Scheduled for May 17-19, 2011

Our annual disaster recovery test is planned for May 17-19, 2011. Read the announcement. This document should be included in the minutes of your next Board meeting to record this component of your disaster plan. (Want to participate as a proxy test CU? Contact Jim Vickers at ext. or

Apr 20, 2011

Dual ProDOC and CU*BASE Sign-on: Getting Started

With release 11.0, we announced the addition of a single sign-on for ProDOC and CU*BASE.  When you activate the ProDOC auto-launch feature in your CU*BASE favorites, ProDOC will be automatically launched and signed in to when you sign in to CU*BASE. Rolling this out: On Monday morning, all online credit unions will receive the CU*BASE… Read more »

Apr 15, 2011

Qualifying Members to Receive e-Statements (Reg. E)

We’ve been getting requests lately from CUs who are looking for help making sure that their member e-Statement enrollments are monitored and maintained according to their credit union’s policies.  Whether you automatically enroll new members for e-Statements or have a more formal subscription policy with rules and follow-up procedures in place, we are thinking about… Read more »

Apr 8, 2011

AAA Federal Credit Union wants to help put you in the driver’s seat!

We are currently offering auto loan rates as low as 3.49% APR on vehicles 2008 or newer.  Don’t forget to ask about GAP Insurance as well!  GAP Insurance is currently 50% off!  You will get a $299 policy for only $149!  These promotions are only available for a limited time.  For more information on these… Read more »

Apr 1, 2011

Vehicle Refinance Bonus!

Something stopping you from refinancing your vehicle with Community West Credit Union? Don’t let an empty tank hold you back from earning a bonus up to $150! When you refinance your car, truck, motorcycle, boat or RV during the months of April, May or June, not only will you lock in a great low rate,… Read more »

Apr 1, 2011

Set Up a Username for It’s Me 247 Online Banking!

Logging into your account with a username provides you with more security. There is less of a chance for identity thieves to see your account number. Plus, you choose your username, so it’s unique to you, making it easy to remember. Go to Preferences to set up your username today!

Apr 1, 2011