Longer Retention of Your Transaction Files

Attention Online Credit Unions…The beginning of February might seem a little late to be wishing you a Happy New Year, but we have a nice announcement that we think starts the new year off just right. Starting this month-end, we are changing the standard retention period for transaction history files before they are purged from… Read more »

Feb 2, 2012

Gividends wants you to know…

… that you can offer your credit card loans online! The Product Configuration (Lending Functions menu (MNCNFB) #6-Loan Product Configuration) now allows you to enter rate board information necessary for marketing your credit cards* online through It’s Me 247 online banking. Setting it up: The rate that appears to your members online comes from the… Read more »

Jan 31, 2012

Enroll Now for Mobile Text Banking Training

Missed the Mobile Text Banking class yesterday? We have another one planned for next month. Be sure to enroll now to learn more about offering Mobile Text Banking as a service to your members. Text Banking is currently live at 45 credit unions! It’s Me 247 Mobile Text Banking Training February 28th, 2012 3:00 –… Read more »

Jan 27, 2012

Announcing a Sunset for CU*OnTheRoad Remote Access

The CU*OnTheRoad service has been used as a remote connection to CU*Answers via phone lines for over twelve years now. CU*Answers announcing an end of life of this product as of April 1, 2012. The CU*OnTheRoad dial-up technology has become antiquated. VPN (Virtual Private Network) technology is being used as a standard by much of… Read more »

Jan 26, 2012

CU*BASE TRACKER BOOT CAMP: GET IT DONE!

Xtend is out to help you succeed! From the basic method of using CU*BASE Trackers to follow up with your members and keeping track of open issues, to the best way to track progress of your cross sales efforts, learn how to use CU*BASE Trackers to your advantage.   Xtend helps you get the job done… Read more »

Jan 24, 2012

Postage Rate Change This Month

As you may have heard, the U.S. Postal Service changed postage rates again this year, effective January 22, 2012. So be prepared for a change in your postage costs on your January statements. Hint: This would be a perfect time to use Member Connect to do a quick promotion to members about switching to online… Read more »

Jan 24, 2012

Join the Beta Test Pool!

Ever wondered what it would be like to participate in a beta test? (Not sure what the heck a beta test is?) Now’s your chance to find out. Check out a new website: https://www.cuanswers.com/resources/beta/ then let us know if you’re ready to jump into the beta pool! Now gathering a list for the 11.6 release:… Read more »

Jan 23, 2012

You’re Invited to the 2012 Self Processor Summit

Self Processing credit unions are invited to join us on Wednesday, April 25, 2012 for the annual Self-Processor Summit. Open the invitation. Please register by contacting Kathleen Kenney or Scott Collins no later than April 18. We hope to see you all in April!

Jan 19, 2012

Zoot Production Redundancy Test January 25

On Wednesday, January 25, 2012, between approximately 3:00 PM and 4:00 PM ET, we will be conducting a planned test of our redundant Zoot connection. There will be brief interruptions (probably less than 5 minutes) in our connection to Zoot for online credit report requests while we roll over to their secondary site, and again… Read more »

Jan 19, 2012