Meet Members of the United States Secret Service!

ATTENTION CEOs OF ONLINE AND SELF PROCESSING CREDIT UNIONS: There are still a few spots left at the afternoon session of the next Collections Roundtable on November 14. Don’t miss out on the chance to learn from members of the United States Secret Service how you can cut cash losses. Register prior to November 12 for… Read more »

Nov 7, 2012

Just in Time for Black Friday: Mobile Bill Pay!

ATTENTION FISERV EASYPAY CLIENTS: Just in Time for Black Friday: Mobile Bill Pay! Your Your members won’t have to take a minute off from shopping to pay their bills! Round out your mobile web and text banking features with mobile bill payment! This feature will be implemented for Fiserv EasyPay clients on November 11, 2012…. Read more »

Nov 6, 2012

November 9 Deadline Approaching for Online Credit Unions!

ATTENTION ONLINE CREDIT UNIONS: This is a friendly reminder that the deadline for submitting your tax forms handling instructions is this Friday, November 9. Here’s your chance to get it done: In CU*BASE, go to MNUPDT #26, follow the prompts on the screen, then select F5 to confirm. (You MUST press F5 even if you… Read more »

Nov 5, 2012

November 9 Deadline Approaching for Self-Processing Credit Unions!

ATTENTION SELF PROCESSING CREDIT UNIONS: This is a friendly reminder that the deadline for submitting your tax forms handling instructions is this Friday, November 9. Here’s your chance to get it done: Complete my Tax Forms Handling Instructions now. Please take just a few minutes to do this before heading out for your Thanksgiving Day… Read more »

Nov 5, 2012

A Cornucopia of Courses Coming Dec. 17/18 to Self-Processing Credit Unions!

ATTENTION SELF PROCESSING CREDIT UNIONS: Feed your mind with knowledge by taking the new e-learning courses that will be available with our new online campus launching on December 17/18 with the 12.2 release! Brought to you by CU Training Inc., our new partner for online learning, these additional courses will complement your current menu of… Read more »

Nov 5, 2012

A Cornucopia of Courses Coming 11/12 to Online Credit Unions!

ATTENTION ONLINE CREDIT UNIONS: Feed your mind with knowledge by taking the new e-learning courses that will be available with our new online campus launching on November 12 with the 12.2 release! Brought to you by CU Training Inc., our new partner for online learning, these additional courses will complement your current menu of courses… Read more »

Nov 5, 2012

Join Us in Our Fall Cleanup Efforts!

ATTENTION CREDIT UNIONS USING THE CU*SPY VAULT FOR MEMBER eSTATEMENTS AND REPORTS: It’s time for a fall cleanup! Join us in our fall cleanup efforts! Beginning the week of November 5, we’re going to purge CU*Spy data that is older than our warranted retention period, which is as follows: eStatements: 18 months Daily and monthly… Read more »

Nov 2, 2012

Training Invitation: Simplifying Business Continuity Management

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: Back by Popular Demand: Simplifying Business Continuity Management! CU*Answers University invites you to an encore presentation of this class for those of you who were unable to attend last month. Class: Simplifying Business Continuity Management Format: Web conference Hosted by: Jim Lawrence, CU*Answers Manager of Disaster Recovery and… Read more »

Nov 2, 2012

H/A Rollover Event November 7-13

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: We have another live test of our high-availability (H/A) system scheduled for Wednesday, November 7 through Tuesday, November 13, 2012. During this event, we will complete the necessary steps to roll over production of our core-processing systems to our H/A datacenter in Muskegon, Michigan. These semi-annual rollover exercises,… Read more »

Nov 2, 2012

Remember This? Teller Receipt Analysis

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: Remember this? There are so many cool features in CU*BASE! We’d like to remind you of one. Teller Receipt Analysis! Need a fresh new way of marketing eStatements to members? Tell them about the Teller Receipt Analysis feature available exclusively to eStatement members. This feature allows members to… Read more »

Nov 1, 2012