RESPONSE REQUESTED: Community Development/Low Income Designation Survey

ATTENTION LOW INCOME DESIGNATED AND COMMUNITY DEVELOPMENT CREDIT UNIONS (You received an email about this on 6/8.): Please pass this on to your credit union CEO/Manager. In July, CU*Answers will be holding a web conference targeted at all Low Income Designated and Community Development credit unions on the CU*BASE platform. The CU*Answers Management Team will… Read more »

Jun 8, 2012

Training Invitation: New Fiserv Bill Pay Features

ATTENTION FISERV BILL PAY CLIENTS: CU*Answers Client Education Team invites you to the following training session: New Fiserv Bill Pay Features. Register for ONE of the following sessions at this site: Wednesday, June 13, from 1-1:30 PM ET Thursday, June 14, from 1-1:30 PM ET COST: Free (Although our normal charge is $20.00 per ½… Read more »

Jun 6, 2012

Top Ten Accounting Priorities for 2012

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: We are pleased to introduce the top accounting priorities for the 2012-13 development years! Visit the CU*Answers Accounting website to see a list of the projects, including a status and brief description. You can also view the information via the CU*Answers Kitchen. Most of these accounting projects are still in… Read more »

Jun 5, 2012

Of Course for CEOs!

ATTENTION CREDIT UNION CEOs: If you have not registered for an account on, now is the time to do so! Over 80 credit union CEOs have joined the site and are using it to share policies and ideas, ask questions, and brainstorm new ways to run their business. Registration is restricted to credit union… Read more »

Jun 5, 2012

ACTION REQUIRED: New Fiserv Features!

ATTENTION CEO/BILL PAY MANAGER OF COOPERATIVE-SITE CUs ***IMPORTANT*** ACTION NECESSARY We are pleased to announce new Fiserv Bill Pay features with a monthly savings of more than 15%! Just sign and return the agreement by Monday, July 2, 2012. Please read the flyer for more details. If you have questions, please contact Angel McConer at… Read more »

Jun 5, 2012

ACTION REQUIRED: New Fiserv Features with Cooperative Site Migration!

ATTENTION CEO/BILL PAY MANAGERS OF INDIVIDUAL-SITE CREDIT UNIONS: ***IMPORTANT*** ACTION NECESSARY We are pleased to announce new Fiserv Bill Pay features and a monthly price reduction of more than 15% that will be made available to you if you migrate to our Cooperative Site model. We are offering this migration free of charge (a savings… Read more »

Jun 5, 2012

Remember This? Research Your Resets!

There are so many cool features in CU*BASE! We’d like to remind you of one. Find out how many times online banking passwords are reset by your staff or members! Here’s how: 1. Go to MNMISC – 10 (Miscellaneous Processing – Mbr PIN/Password Change History). 2. In the Date Range From and To fields, enter… Read more »

Jun 1, 2012

May HA Rollover Results Posted

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: The results of May’s High Availability (HA) rollover exercise have been posted for your review. During this exercise, we tested our HA core-processing redundancy processes by rolling production to our HA data center in Muskegon and operating from our redundant host for a specified period of days before… Read more »

May 31, 2012

It’s a win-lose situation! Win members, lose risk!

Find out how the CU*BASE integration with ChexSystem’s QualiFile solution can help you gain members and reduce risk! Open new memberships and accounts with this latest risk-assessment tool! Attend the free webinar to learn more! Date: Friday, June 22 Time: 2-3 PM ET Register at: We look forward to showing you all that QualiFile can… Read more »

May 29, 2012