Collection Round Table Event Coming Soon!

It’s that time again… and you’re invited to participation in this unique onsite learning opportunity! When: Wednesday, May 25th, from 9:30am – 12:00pm OR 1:30pm – 4:30pm Where: CU*Answers Headquarters Register at: We look forward to spending the morning or afternoon with you discussing and investigating solutions for collections methods and operation routines. Contact… Read more »

May 10, 2011

CU*BASE Release 11.1 Coming May 15

CU*BASE Release 11.1 has been scheduled for Sunday, May 15, 2011, for online clients. Our partners will receive this Sunday, May 22 and self processors will receive this release with their Release 11.2 packages. The 11.1 Release includes the following updates: CU*BASE now supports modified APR for balloon loans. All modified APR calculations were verified… Read more »

May 10, 2011

Show Me the Steps is growing fast!

Show Me the Steps! Help Now Includes Over 100 Step-by-Step Directions The Show Me the Steps help system is a relatively new way to learn how to use CU*BASE, and we keep adding to it.  Check out its over 100 step-by-step directions for commonly performed tasks in CU*BASE.  Topics currently include Teller, Member Service, Accounting, Lending… Read more »

May 5, 2011

State of the Economy from McQueen Financial Advisors & Audit Link

Charley McQueen of McQueen Financial Advisors in conjunction with Jim Vilker of Audit Link hosted a web conference focused on the state of the current economy from a historical perspective. The slides contained in the McQueen’s Economic Outlook presentation dig into the statistics of the past and the impacts they have on industry today. For… Read more »

May 4, 2011

Register Now for This Year’s Leadership Conference and Golf Outing!

Attention CU*BASE Clients: It’s time once again for our annual CU*BASE Leadership Conference, Stockholders Meeting, and the 20th Annual CU*Answers Golf Outing, to be held June 21-23, 2011. (Printed invitations have also been mailed directly to your credit union’s CEO/Manager.) Space is extremely limited (no more than 2 per credit union, please), and registration is… Read more »

May 4, 2011

New e-Alerts Subsystem Coming with Release 11.0

ATTENTION SELF PROCESSORS: As you know, in the CU*BASE 11.0 Upgrade, we are changing e-Alerts to a new “near real-time” process. This eliminates the existing manual process your Operators currently use to send the messages on demand and adds a new subsystem that automatically sends emails as needed throughout the day, according to a schedule… Read more »

Apr 29, 2011

Looking for Mortgage Payoff Letters

We have begun work on the next stage of our mortgage payoff project—generating a payoff statement from CU*BASE—and we need your help!  This project will allow you to calculate and print a mortgage payoff statement for the current day, or a date out in the future.  In order to accomplish this, we need examples of… Read more »

Apr 26, 2011

McQueen’s Economic Outlook Web Conference – May 3rd

You may have read the recent press release regarding CU*Answers’ new alliance with McQueen Financial Advisors.  The strength of this alliance will be brought to you during a web conference training event provided by Charley McQueen, CEO of McQueen Financial Advisors.  Please join us for an interactive discussion on ALM as it relates to the economy,… Read more »

Apr 26, 2011

Disaster Plan Test Scheduled for May 17-19, 2011

Our annual disaster recovery test is planned for May 17-19, 2011. Read the announcement. This document should be included in the minutes of your next Board meeting to record this component of your disaster plan. (Want to participate as a proxy test CU? Contact Jim Vickers at ext. or

Apr 20, 2011