New CU*EasyPay! Active/Inactive Users Report

Online credit unions might have noticed a new report in your daily output queue last week called the CU*EasyPay! Active/Inactive Report (LEPPAYMNT). The first one was produced on April 10 and you’ll find it in CU*SPY under the Miscellaneous category. (Starting next month, this report will be in stored the CU*SPY Member Service category along… Read more »

Apr 16, 2008

It’s Me 247 Online Banking Update on April 15

On Tuesday, April 15, we will be doing some maintenance to It’s Me 247 Online Banking. The system will be unavailable between approximately 9:00 and 10:00 a.m. ET. As usual, a splash page will be presented to members to explain the interruption. We’re very excited about this particular update, since it will include the long-awaited… Read more »

Apr 9, 2008

Press Release: CU*Answers Delivers Specialization in Collaboration

During the past several years, CU*Answers has been building a network of partners called cu* The network has grown to five individual businesses, four of which are CUSO’s. CU*Answers, CU*NorthWest, CU*South, eDOC Innovations, and Xtend, Inc. are all partners that have a vested interest in the future of credit unions: Read The Release

Apr 1, 2008

Payday Lending Focus Group

The second meeting of the Payday Lending Focus Group has been scheduled for Wednesday, April 23, from 9:00 to 1:00 at the CU*Answers Learning Center in Grand Rapids. Open the invitation. Register to attend.

Mar 26, 2008

Press Release: CU*Answers Adds 7 New CU*BASE Clients

CU*Answers now processes for 125+ Credit Unions utilizing its CU*BASE System. These newest clients represent over 40,000 new members. During the past 12 months, 22 credit unions, representing over 163,000 members have chosen CU*BASE as their core processing solution. Read The Release

Mar 21, 2008

Supreme 44th Operational Improvements Project

CU*Answers is excited to announce a major project we are undertaking related to the tremendous growth we’ve been seeing over the past year. This growth is starting to make itself felt in our main 44th Street Production facility and we’re running into capacity issues that now need to be addressed. A new project we’ve christened… Read more »

Mar 19, 2008

Press Release:New Collaborative Marketing Contest

CU*Answers recently announced its latest collaborative marketing contest for clients using its CU*BASE processing system. This newest contest is designed to help clients update member personal information by offering an incentive to members who provide their email address to the credit union. Read The Press Release

Mar 18, 2008

Planned Phone and CU*TALK Upgrade and Service Interruption

On Wednesday morning, March 19, from 5 AM to 7 AM Eastern time we will be upgrading the software running our phone system and CU*TALK platform. There will be interruptions to phone and CU*TALK services during this time. What is happening? We are performing a major upgrade requiring a rebuild of both hardware and software… Read more »

Mar 14, 2008

Mortgages 101: Special Event

A special 2-day event has been scheduled for Tuesday, March 25, from 10:00 – 4:00 and Wednesday, March 26, from 9:00 to 1:00 at the CU*Answers Learning Center in Grand Rapids. Open the invitation.

Mar 10, 2008