Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
In today’s hyper-competitive financial landscape, credit unions face unique challenges around member loyalty, deposits, and modernization. To thrive in the digital era of banking, credit unions need every competitive edge. Join us to discover how Glia’s unified platform can uplevel your member experience and make your credit union more efficient by streamlining communication channels into one secure platform. Register Today
If you missed out recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter!
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity to ask questions to the Lender*VP team as well as fellow credit unions across the network! Register Now
CU*Answers University Week is coming October 7 – 11! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Register Now
during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. To view the courses and register, click the button below! Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. See Courses
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. To learn more about this opportunity, click the button below. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Learn More
Join Lender*VP this October for a webinar on REPAY. REPAY is an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology is intended to help credit unions increase member satisfaction and enhance their experience.
Interested in learning more? Click the button below to register today! Register Today
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the last half of September 2024! View Topics
Your Online Credit Card Portfolio can generate substantial value to your credit union – everything from interest and interchange income to increased member engagement and retention. Your online credit card portfolio not only helps to keep the credit union at the top of members’ wallets but is also an extremely visible differentiator, separating the pricing… Read more »
AuditLink as a service has been in business since May 2008. True to its commitment, AuditLink reduces the added work imposed by regulations and compliance. Factors inherent in changing regulations mandate continuous training and frequent exposure to compliance issues with applied auditor solutions. The forecast indicates greater focus in these areas, with stringent penalties for… Read more »
Want the latest info on card services, solutions, and updates delivered to your inbox? Sign up for the SettleMINT EFT newsletter! This quarterly newsletter will cover recent enhancements to card services, important policy updates, hot topics, and more. Click the button below to get started! Sign Up Today
Special Tips on Setting Up Trust Accounts in CU*BASE! Sometimes a trust account will use a member’s Social Security Number, other times it will use a Taxpayer Identification Number/Employer Identification Number. Either way, CU*BASE Online Help has helpful tips for setting up trust accounts in CU*BASE. Looking to use a new membership designation? CU*BASE even… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0! Did you know? Mobile 5.0 give members the option to personalize their accounts while also giving them access to a reinvigorated navigation, a new accounts dashboard, a new RDC process and much more! For additional details, click here to view our… Read more »
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
As of this morning, January 4th, we have implemented a change which added a GL clearing account for each credit union in the CU*Answers network. The general ledger that has been added is 870.66 and has been designated for ITM Processing Suspense. This GL account is a standard suspense account used by CU*BASE for clearing… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Editing a Membership Application Need a quick way to show your staff how they can use CU*BASE to edit a membership application that was submitted online? Refer them to this video, which has been viewed 419 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
Learn More
Take a look back at some important topics from the last half of September 2024! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The next GOLD updates are currently scheduled for: