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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Join Our Upcoming Webinar on Pocketnest!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking.Want to learn more about how you can empower your community with a Digital Financial Journey powered by Pocketnest? Click the button below to sign up. Register Now

Important Details on the Entrust Integrated Solution

Attention credit unions partnering with Entrust: We are writing to inform you that your current instant issue solution will need to be moved to the Integrated Client solution with Entrust. This solution will eliminate the need to create a username and password on our end for the connection to work. Key enhancements include support for… Read more »

May 16, 2025

CU*BASE 25.05 Release Updates

As a reminder, the CU*BASE GOLD 25.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 18th. We will be posting any/all issues related to the 25.05 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »

May 16, 2025

The 25.05 Imaging Solutions Release is Coming May 19th

The Imaging Solutions 25.05 release will be available for all online CU*Spy and Inhouse Imaging Credit Unions as of Monday, May 19th, 2025. Highlights of the 25.05 Imaging Solutions Release include: iDoc Vault Navigation Pane Update CU*Forms FormFLOW Management Enhancements. Support for Closed Account. Take a look at the 25.05 Imaging Solutions Release Summary to… Read more »

May 16, 2025

In Case You Missed It – Early May 2025

Take a look back at some important topics from the first half of May 2025: April Owner’s View Monthly Recap CU*Answers SSAE SOC 2 Audit Now Available Earnings Edge Presents: Bonus Dividend/Loan Interest Rebate Management Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Conversations On Education – Developing Onboarding Content for… Read more »

May 15, 2025

Paymentus Enhancements Arriving 5/20

Attention Paymentus Bill Pay Credit Unions Paymentus has informed us of several product updates that are scheduled to be implemented on Tuesday, May 20th. These updates include the following: PASS Update 558: An enhancement to the ‘Customer Usage – Payment Details’ report to include Debit and Credit card transaction information; the following has been added… Read more »

May 15, 2025

Business Check Deposits Made Easy with CheckLogic Biz SSO

If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »

May 15, 2025

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »

May 14, 2025

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »

May 14, 2025

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

May 14, 2025

Introducing the New CU*Answers Education Team!

We are thrilled to announce the brand-new CU*Answers Education team! The Education team is a department of experts dedicated to taking a credit union’s learning experience to the next level. Whether a credit union is looking for training, personalized support or other education resources, the Education team is here to guide them, every step of… Read more »

May 13, 2025