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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

You’re Invited to an In-Person Lunch & Learn Event!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

An Important Update on the SWIVEL Project

***This announcement applies to credit unions who received the associated email.*** Time for another quick update about milestones in the project to shift former Magic-Wrighter products to SWIVEL resources. (See our previous update sent in April.) If you have signed a contract to continue with SWIVEL services: Migrations from LoanPay Xpress (either standalone from your website and/or… Read more »

Jun 19, 2026

Learn All About Updates Coming Soon to Interest-Only Loans!

Does your credit union offer Interest-Only Loans through CBX? Join our upcoming webinar as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented and how your credit union should prepare for these enhancements. Click the button below to register! Wednesday, June 24th 3:00… Read more »

Jun 19, 2026

Take a Look at the CU*Answers University Courses for July!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! Wednesday, July 1 CU*Chat Demo with Lender*VP 3:00 PM – 4:00 PM ET Register for Web Conference Thursday, July 2 Meet AuditLink –… Read more »

Jun 18, 2026

Important Reminders for HELOC Contract Variable Rate Changes in July

As a reminder, HELOC Contract Variable Rates will need to be updated prior to Wednesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »

Jun 18, 2026

2026 Education Spotlight – Head Teller Vault/Change Fund Management

The Head Teller Vault/Change Fund Management course covers the process of selling, buying, and transferring cash to and from both the bank and tellers. This course will cover tips on balancing the vault and helping tellers balance cash drawers. We’ll also bring special attention to member-correction and teller-line adjustments. By the completion of this course,… Read more »

Jun 18, 2026

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »

Jun 17, 2026

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Jun 17, 2026

2026 Education Spotlight – Standard Teller Techniques

Jun 17, 2026

Lending Communications are Easier Than Ever with CU*Chat!

Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »

Jun 16, 2026