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Join Us for a Series of Educational Events in July!

The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for your staff. Click the buttons below to register for any/all events that you and your staff wish to attend! Click the button below to learn more. Learn More

Join Us for a Live Demo of Retailer Direct

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.

If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now

Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. Interested in learning more? Click the button below to register today! Register Now

Register for Part 3 of Our Webinar Series on BSA Exams Made Easy!

Successful BSA Audits are a critical component of your credit union’s operations but preparing for a BSA Exam /Audit can be overwhelming. If you missed our earlier announcement, AuditLink has teamed up with Lillie and Company on our latest White Paper, “Preparing for Your BSA Exam/Audits Made Easy”. This White Paper can help to ease… Read more »

Feb 9, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Feb 9, 2023

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Is your credit union looking for new options to add to your lending programs? Do you have members who are experiencing difficulty with purchasing a new or used vehicle? We invite you to learn all about Auto Financial Group (AFG) and the affordable financing options they offer, including walk-away balloon and lease programs. AFG can… Read more »

Feb 9, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: Explain the multi-layered access controls that are used to secure CU*BASE. Check out this NEW topic! (AB 5298) Is there a way to see what user… Read more »

Feb 7, 2023

Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »

Feb 7, 2023

Update to Cash Back Memos in Xpress Teller as of 2/7/23

As of this morning, February 7th, we have implemented a change to cash back memos in Xpress Teller. Previously, ‘check cashed’ memos would be written in Xpress Teller whenever an outside check or an inhouse check was taken in, even if that check was deposited into an account. Following this change, a ‘check cashed’ memo… Read more »

Feb 7, 2023

Two for Tuesday with CEO Geoff Johnson – 2/07/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jan 31, 2023

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Feb 6, 2023

Video of the Week: Posting a Payroll

Posting a Payroll Need a quick way to show your staff how they can use CU*BASE to post a payroll? Refer them to this video, which has been viewed 509 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 6, 2023

January Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2023 edition of the Owner’s View Monthly Recap! January 2023 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Feb 6, 2023

CU*Answers

Two for Tuesday

Get Registered for CU*Answers University Week!

Take a Look at the CU*Answers University Courses for July!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for a Series of Educational Events in July!

Join Us for a Live Demo of Retailer Direct

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Pull Up a Seat for a Learning Café Session

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Join Us for Asterisk Intelligence Week!

Register for Part 3 of Our Webinar Series on BSA Exams Made Easy!

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Reminder: Automated Reports and Queries

Update to Cash Back Memos in Xpress Teller as of 2/7/23

Two for Tuesday with CEO Geoff Johnson – 2/07/2023

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Video of the Week: Posting a Payroll

January Owner’s View Monthly Recap

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Join Us for Asterisk Intelligence Week!

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Get Registered for CU*Answers University Week!

Take a Look at the CU*Answers University Courses for July!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for a Series of Educational Events in July!

Join Us for a Live Demo of Retailer Direct

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Pull Up a Seat for a Learning Café Session

GOLD Updates

Popular Posts

Contact Us!

Popular Client News