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online News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Join Lender*VP to Learn About Income Verification with EDGE! 

Join Lender*VP to Learn About Income Verification with EDGE!

Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! oin us for a demonstration of how lending teams can accelerate decisions, improve operational efficiency, and gain a more complete view of member financial health by seamlessly incorporating external account data as needed. Click the button below to register. Register Now

Live Demo of AI-Powered Digital Service with Glia 

Live Demo of AI-Powered Digital Service with Glia

This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection. To register for this webinar, use the button below. Register Today

CUaxis February Education Series 

CUaxis February Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Please use the button below to learn more and start your registration. Register Today

Take a Look at the CU*Answers University Courses for February! 

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Get Ready for the Next Collections Roundtable! 

Get Ready for the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register today! Register Today

Get the Most Out of CU*Forms 

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Use the button below to register now. Register Now

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »

Client NewsCU*AnswersLender*VP
Jun 23, 2025

Join Us for a Series of Educational Events in July!

Join Us for a Series of Educational Events in July!

The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for… Read more »

Client NewsCU*AnswersEducation
Jun 19, 2025

Join Us for a Conversation on Deposit Operations & Member Service

Join Us for a Conversation on Deposit Operations & Member Service

We invite you to join us for a Conversation on Deposit Operations & Member Service!  Our upcoming session will focus on CD Redemption procedures and best practices including partial redemption, penalties and adjustments. We encourage you to bring your ideas and share with your peers! We hope you will add your voice to the conversation –… Read more »

Conversations OnCU*Answers
Jun 19, 2025

Important Reminders for HELOC Contract Variable Rate Changes in July

Important Reminders for HELOC Contract Variable Rate Changes in July

As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »

Client NewsCU*AnswersLender*VP
Jun 19, 2025

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming July 21 – 24! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend!   Monday, July 21 9:30 AM – 10:30 AM ET Getting Started with Unique Data Management (UDM) Register for web conference Register for classroom session   Tuesday,… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Jun 18, 2025

Take a Look at the CU*Answers University Courses for July!

Take a Look at the CU*Answers University Courses for July!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July!   Monday, July 7 CU*BASE Reports and OUTQs – Navigation Tips and Tricks 9:30 AM – 10:30 AM ET Register for Web… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
Jun 18, 2025

Prevent Fraud with Positive Pay for Your Business Members

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written.  Any… Read more »

Client NewsCU*Answers
Jun 18, 2025

Do You Have a New Member Service Representative?

Do You Have a New Member Service Representative?

Join the Education Team as we explore a day in the life of a Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history…. Read more »

Client NewsClient ServicesCU*AnswersEducation
Jun 17, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Client NewsCU*AnswersLender*VP
Jun 17, 2025

Need to Update Your Contacts for CU Publisher or Mobile App Notifications?

Need to Update Your Contacts for CU Publisher or Mobile App Notifications?

Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date?  If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request.  If you have any additional questions or concerns, contact… Read more »

Client NewsCU*Answers
Jun 17, 2025
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1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of January 2026! View Topics

Shop Now at the CU*Answers Online Store.

CBX Updates

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Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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  • Updated Details for Apple Pay Push Provisioning: How Does This Affect CU*Answers Clients?
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  • Get Registered for CU*Answers University Week!
  • 2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS
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  • Take a Look at the CU*Answers University Courses for January!
  • Join Us for Conversations On What’s Next for CBX!
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Join Lender*VP to Learn About Income Verification with EDGE!

Join Lender*VP to Learn About Income Verification with EDGE!

Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! oin us for a demonstration of how lending teams can accelerate decisions, improve operational efficiency, and gain a more complete view of member financial health by seamlessly incorporating external account data as needed. Click the button below to register. Register Now

Take a Look at the CU*Answers University Courses for February!

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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