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online News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques 

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Get Ready for the Next Collections Roundtable 

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo! 

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September! 

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Custom Services New Name 

Custom Services New Name

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Two for Tuesday with CEO Geoff Johnson – 7/15/2025

Two for Tuesday with CEO Geoff Johnson – 7/15/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Jul 8, 2025

In Case You Missed It – Early July 2025

In Case You Missed It – Early July 2025

Take a look back at some important topics from the first half of July 2025: Vehicle Valuation Price Increase Arriving in October Lender*VP Invites You to Learn About REPAY Payment Solutions BizLink 247 – Designed for the Unique Needs of Business Members Join Us for a Conversation on Imaging – CU*Forms Swap Event June Owner’s… Read more »

Client NewsCU*Answers
Jul 14, 2025

A Note from Cards and Payments: Fraud Prevention Tips & Resources from Jack Henry

A Note from Cards and Payments: Fraud Prevention Tips & Resources from Jack Henry

Attention Credit Unions Using Jack Henry Services Did you know that Jack Henry offers resources to help clients recognize financial frauds and scams? You can review these materials by visiting their online Resource Center. Additionally, Jack Henry recommends the following as ways to reduce or prevent fraudulent activity: Review transaction cap limits. Review daily reports in MASTER Site…. Read more »

Cards & PaymentsClient NewsCU*Answers
Jul 11, 2025

Join Us for a Conversation On Instant Payments

Join Us for a Conversation On Instant Payments

The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join us for another conversation about our projects around instant payments, including: FedNow® is live with Frankenmuth Credit Union! Learn about their experiences with this payment rail. We’ll provide updates on the Send and Request for… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Jul 11, 2025

Business Check Deposits Made Easy with CheckLogic Biz SSO

Business Check Deposits Made Easy with CheckLogic Biz SSO

If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit.  With this solution, your business members can easily access the software to scan in checks for… Read more »

Client NewsCU*Answers
Jul 11, 2025

Update to CU*Forms Arriving 7/13 – Click to Date, Validate “Amount Financed”, and More

Update to CU*Forms Arriving 7/13 – Click to Date, Validate “Amount Financed”, and More

On Sunday evening, July 13th, CU*Forms will receive an update which will further enhance the way you serve your members. With this update, your credit union will have access to the following: Date Fields Now Support “Click to Date”! Added “Archive Supporting Documents” Feature to Membership FormFLOW. Validate “Amount Financed” Matches Total Dollar Amount on… Read more »

Client NewsCU*AnswersImaging Solutions
Jul 10, 2025

Learn All About Retailer Direct – Join Us for a Live Demo!

Learn All About Retailer Direct – Join Us for a Live Demo!

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »

Client NewsCU*AnswersLender*VP
Jul 10, 2025

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »

Client NewsCU*AnswersLender*VP
Jul 9, 2025

Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!

Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! We’ll highlight helpful tips and tricks, and answer any questions you might have relating to CU*Forms. Click… Read more »

Client NewsCU*AnswersImaging Solutions
Jul 8, 2025

Join Us for a Conversation on Online Member Experience!

Join Us for a Conversation on Online Member Experience!

The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we will discuss MOP Procedures for credit unions, including how your credit union handles fraud and ways that you connect with members who open their membership online. We look forward to fostering a discussion… Read more »

Client NewsConversations OnCU*Answers
Jul 8, 2025
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2026 Education Spotlight – Closing Memberships/Accounts

2026 Education Spotlight – Closing Memberships/Accounts

This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when closing memberships and accounts. The course also touches on using CU*Forms when closing memberships and accounts. To register for this upcoming webinar, please use Register Now button below. Register Now

2026 Education Spotlight – It’s Me 247 Online Banking

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

You’re Invited to an In-Person Lunch & Learn Event!

You’re Invited to an In-Person Lunch & Learn Event!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 25, 2026 (Sunday)
Self Processing CUs
26.10  

More about releases

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Popular Client News

  • Join Network Services for our October Boot Camp!
  • Mobile 9.0 Coming Soon: Authentication Updates and MACO Re-enrollment
  • Here Comes the Next Collections Roundtable!
  • New Compliance Deadline and Details for The Clearing House RTP Operating Rule
  • Join Us for a FREE Education Express Webinar!
  • Take a Look at the CU*Answers University Courses for September!
  • CU*Forms Update Coming 9/2 – Faster FormFLOW Screens and Clearer On-Screen Instructions
  • An Important Update on the SWIVEL Project
  • Important: MACO Re-enrollment Schedule Changes
Join Us for a Free Custom Training Edition Demo!

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Join Us for CEO Strategies 2026

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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