AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where can I get help for payment issues with 360-day interest calculation mortgages, interest accruals, and payment & interest corrections?  Check out this NEW topic! (AB 5307)… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where can I get information regarding the escrow analysis?  Check out this NEW topic for more info! (AB 5305) We’re also pleased to share some of our… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How can I view Remote Deposit Capture (RDC) check images in the archive?  Can my credit union store them in color?  Check out this NEW topic… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I am interested in using the 1Click Offers feature that allows me to make loan offers to members in online banking.  I also hear that… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: You can configure teller deposit holds using Tool #849 Automated Holds Configuration.  If a member deposits a check at an Xtend Shared Branch credit… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: How do I manage variable loan rate changes in CU*BASE?  Check out this NEW topic! (AB 5303) How do I update my loan products and the… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What are some things that my credit union should consider when thinking about changing the rate on our credit cards?  Check out this NEW topic! (AB… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: I recently updated my rate in my loan category (for example updated the prime interest rate), and it is not reflected in the rate… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: Explain the multi-layered access controls that are used to secure CU*BASE.  Check out this NEW topic! (AB 5298) Is there a way to see what user… Read more »

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: Can I limit the number of months a member is allowed to be paid ahead on my non-mortgage products?  Check out this NEW topic! (AB 5289)… Read more »