Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

Reminder: Update to Online Banking Agreement to Include Terms and Conditions for iPay Bill Pay

Reminder: Update to Online Banking Agreement to Include Terms and Conditions for iPay Bill Pay

As we now support iPay as an integrated bill pay solution, the bill pay terms and conditions need to be included in the online banking agreement.  Therefore, effective Tuesday, November 24th, the Online Banking Agreement has been updated include the terms and conditions for iPay. For most credit unions, only your new members will see… Read more »

Nov 23, 2020

Update to Online Banking Agreement to Include Terms and Conditions for iPay Bill Pay

Update to Online Banking Agreement to Include Terms and Conditions for iPay Bill Pay

As we now support iPay as an integrated bill pay solution, the bill pay terms and conditions need to be included in the online banking agreement.  Therefore, effective Tuesday, November 24th, the Online Banking Agreement has been updated include the terms and conditions for iPay. For most credit unions, only your new members will see… Read more »

Nov 20, 2020

Lender*VP Presents: Gateway to the Outside World

Lender*VP Presents: Gateway to the Outside World

Join Lender*VP for Gateway to the Outside World, a web conference designed to introduce CU*Answers Lender*VP Gateway to credit unions utilizing CU*BASE.  During this web conference, participants will review the work CU*Answers has done to assist credit unions in making third party integrations a part of their lending strategy. Join Charlie Dean and Pete Winninger… Read more »

Nov 19, 2020

Asterisk Intelligence Week Registrations are Open – Join Our Live Webinar Sessions!

Asterisk Intelligence Week Registrations are Open – Join Our Live Webinar Sessions!

The Asterisk Intelligence Team invites you to join them in the Asterisk Intelligence Week event!  Online sessions are December 3rd.  Sessions in Grand Rapids, MI are November 30th – December 2nd.  For people who analyze data or manage data, these sessions discuss skills and strategies for easy data analysis and data management.  Register for one… Read more »

Nov 23, 2020

Join AuditLink for a Review of Block Lists – Learn How to Mitigate Potential Fraud

Join AuditLink for a Review of Block Lists – Learn How to Mitigate Potential Fraud

Included in CU*Answers’ fall CU*BASE release was an expansion of the block list functionality, which added nine new block lists.  This represents a continued plan and ongoing investment by your CUSO to help you mitigate potential fraud and manage existing member relationships that are deemed to be on the fringe of potential fraud or account… Read more »

Nov 19, 2020

Make Your eStatements Stand Out with Accent Colors!

Make Your eStatements Stand Out with Accent Colors!

Looking for consistency in your marketing to members?  Wish your eStatements and eStatements logo utilized your chosen color scheme?  Imaging Solutions can help!  This new product will help build brand consistency for your credit union, while also giving members comfort and peace of mind with a direct visual reminder that these are official statements from… Read more »

Nov 18, 2020