Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Two for Tuesday with CEO Geoff Johnson – 12/17/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Tax Statements in Online Banking – Providing Convenience for Your Members!
Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
CU Info Offers a Convenient Way to Update Your Credit Union’s Information!
CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly? No more waiting or emailing thanks to CU Info, powered by CU*Publisher. With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »
In Case You Missed It – Early December 2024
Take a look back at some important topics from the first half of December 2024: Transform Your Online Banking with Layout 2! CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Learn All About AnswerBook with These… Read more »
Learn All About the New Credit Card Loan Application – Join Our Upcoming Training Session!
On December 3rd, the new credit card loan application for It’s Me 247 desktop and mobile banking was deployed for all online and Site-Four credit unions, with self-processors receiving the application with the 24.12 CU*BASE release. The new credit card loan application features an improved member workflow and experience, more options to tailor the application, opportunities to… Read more »
Verification Process Required for Google Play Mobile Apps
As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Google is requiring a few items to be uploaded as part of this verification process, including one of… Read more »
Ownership Dividend Checks are On the Way!
ATTENTION CU*ANSWERS STOCKHOLDERS You will receive your payment via a mailed check (directed to your credit union CEO) within the next week or via ACH on December 20, depending on which payment option you selected. To view our 2024 Audited Financials, ACH Audit and obtain a copy of the Escrow Certification Letter, visit the CU*Answers Accounting… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Review Service Charge Configurations with Help from Earnings Edge
Is your credit union looking to review options and configurations for service charges in CU*BASE? Earnings Edge has solutions for you! Best Practices for CU*BASE Service Charges This offering includes a review of the options available for configuring a minimum balance service charge, an account service charge, or a transaction service charge through CU*BASE. We’ll… Read more »
Join Us for a Conversation on Online Member Experience!
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we’ll host a discussion on the ways that credit unions can contact their members via online banking and the mobile app – this will include a look at CU Publisher features, Mobile App features, CU*BASE… Read more »
Elevating the Member Experience through Digital-First Banking
As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. Interested in learning more? Click the button below to register today! Register Now
The 2025 CU*Answers Leadership Conference is Coming
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
Take a Look at the CU*Answers University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Learn More
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