Client News provides the information you need to stay current with what’s happening.
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Action Required: Changes to Network Services Support for Windows 10
On October 14, 2025, Microsoft will cease mainline support for Windows 10. They will no longer provide free security updates, feature improvements, or technical support for Windows 10 PCs and laptops. As of 10/14/25, CNS support for all Windows 10 workstations, even those with security update entitlement licensing, will be considered best effort. This means:… Read more »
Ceasing Transactions per FinCEN Section 2313a
We are aware of FinCEN’s Section 2313a order to cease any and all transmittals of funds to/from CIBanco, Intercam Banco, and Vector Casa de Bolsa financial institutions starting October 20, 2025. While CBX has several block list functions available, we do not have adequate data to automatically scan for and block transactions to/from these institutions… Read more »
September Owner’s View Monthly Recap
Check out recent programming changes in the September 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Mortgage Servicing Price Increase Beginning January 1st, 2026
Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage… Read more »
2025 Changes to Taxes on Car Loans – Suggestions to Manage Qualifying Loans
We previously sent an announcement regarding the One Big Beautiful Bill Act and the provision “No Tax on Car Loan Interest” paid by borrowers. We’ve heard from a few of you, asking us to include this along with all our other tax forms. Earlier this week we received the IRS Publication 1220 and unfortunately there… Read more »
Join Us for a Conversation on Imaging – Membership FormFLOW
Join CU*Answers Imaging Solutions for a Conversation on CU*Forms! During this upcoming event, we will host a demo and explore the membership FormFLOW process, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Demo of the Membership FormFLOW and features around it. Strategies and procedures… Read more »
A Note from Network Services: Recently-Disclosed Vulnerabilities to Cisco Hardware/Services
The Cybersecurity & Infrastructure Security Agency (CISA) recently shared information on vulnerabilities for Cisco Adaptive Security Appliances (ASA). Your credit union may have received separate communications regarding these vulnerabilities under Emergency Directive 25-03. CU*Answers Network Services does not use any of the products or services affected by these vulnerabilities. As such, there is no impact… Read more »
In Case You Missed It – Late September 2025
Take a look back at some important topics from the second half of September 2025: AuditLink Invites You to Join a Conversation on Fraud! What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending Need to Update Your Contacts for CU Publisher or Mobile App Notifications? Take a Look at the CU*Answers… Read more »
5300 Call Report: 3rd Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q325 Call Report any time after October 1, but be… Read more »
Two for Tuesday with CEO Geoff Johnson – 9/30/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More
Join Us for Our 11th Annual Conversations on Compliance Event!
Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now
Join Us for the 2026 CU*Answers Leadership Conference!
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now
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