Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
In Case You Missed It – Early June 2023
Take a look back at some important topics from the first half of June 2023: Have You Heard About CU Info? Learn All About AnswerBook with These 9 Videos! May Owner’s View Monthly Recap Coming Soon: RDC Auto-Enrollment Within Your Credit Union’s Mobile App Recent MOVEIT Vulnerability and the Impact to CU*Answers Clients Join Lender*VP… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Conversations On Education: Exercises for Success – Member Services
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »
Now Available: Bill Pay Tune-up for Paymentus Clients
Attention Paymentus Bill Pay Credit Unions Bill Pay Tune-up is now available for clients that use Paymentus (formerly Payveris) for their Bill Pay/P2P services. This tune-up provides clients with a deep dive into Bill Pay configurations, limits, tools, reports, dashboards and more. Each tune-up session will include time for questions and answers, while also detailing… Read more »
Download the Mobile App for the 2023 Leadership Conference!
To enhance your experience at this year’s Leadership Conference, the Mobile Technologies Team at CU*Answers has developed an accompanying mobile app. With this app you can view the live schedule of events, view and download digital copies of conference materials and find things to do around Grand Rapids during your downtime. Visit the Google Play… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/13/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
It’s Me 247 Layout 2 Presents New Widget and Branding Options!
It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »
Video of the Week: Depositing Multiple Checks
Depositing Multiple Checks Need a quick way to show your staff how they can use CU*BASE to deposit multiple checks for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on Widgets – learn from other credit unions on what widgets they are currently using within online banking and their mobile app. Hear what member feedback has been on Widgets and share what other… Read more »
[The Pulse] HA Rollover Results Now Available
![[The Pulse] HA Rollover Results Now Available](https://www.cuanswers.com/wp-content/uploads/The-Pulse-Disaster-Recovery-email-banner-7.21-300x121.png)
HA Rollover Results Now Available HA Rollover: May 14 – 21 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed May 14th to 21st for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Pull Up a Seat for a Learning Café Session
Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps.
Interested in learning more? Click the button below to register today! Register Now
CUaxis Credit Unions: Join Us for Our September Education Series
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Click the button below to register. Register Now
Take a Look at the CU*Answers University Courses for September!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Learn More
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