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Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Meet Your New Estate Planning Program Powered by Legal Karma 

Meet Your New Estate Planning Program Powered by Legal Karma

CU*Answers invites you to meet to our newest network partner, Legal Karma. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and the convenience provided to your members. Use the button below to register today! Register Today

Join Us for Our 11th Annual Conversations on Compliance Event! 

Join Us for Our 11th Annual Conversations on Compliance Event!

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now

Join Lender*VP to Learn About Income Verification with EDGE! 

Join Lender*VP to Learn About Income Verification with EDGE!

Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! oin us for a demonstration of how lending teams can accelerate decisions, improve operational efficiency, and gain a more complete view of member financial health by seamlessly incorporating external account data as needed. Click the button below to register. Register Now

Live Demo of AI-Powered Digital Service with Glia 

Live Demo of AI-Powered Digital Service with Glia

This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection. To register for this webinar, use the button below. Register Today

Take a Look at the CU*Answers University Courses for February! 

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Custom Services New Name 

Custom Services New Name

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Join Us for a Dive into Administrator Features Available in TLC!

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. Use the button below to learn more and register now! Register Now

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of February 2026! View Topics

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. As a reminder, Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Additionally, Google is requiring a few items to be uploaded as part of this… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Mar 12, 2025

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Mar 12, 2025

Join Us for a Conversation on Deposit Operations: Marketing Clubs

Join Us for a Conversation on Deposit Operations: Marketing Clubs

We invite you to join us for a Conversation on Deposit Operations & Member Service!  Our upcoming session will focus on Marketing Clubs and CU*BASE Marketing Tools. What has been your credit union’s experience with Marketing Clubs? Are you interested in learning more about these? Do you have ideas on ways that Marketing Clubs could be… Read more »

Conversations OnCU*Answers
Mar 12, 2025

Two for Tuesday with CEO Geoff Johnson – 03/11/2025

Two for Tuesday with CEO Geoff Johnson – 03/11/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Mar 6, 2025

A Note from Cards and Payments: Update for Holds on Online Gambling Transactions

A Note from Cards and Payments: Update for Holds on Online Gambling Transactions

Effective Tuesday, March 11th, a change will be implemented to the EFT authorization process to hold authorizations for online gambling transactions for $.01 – $1. Currently, holds under $1 are ignored due to time constraints on the amount of time those funds can be held (such as fuel authorizations). However, online gambling transactions do not… Read more »

Cards & PaymentsClient NewsCU*Answers
Mar 10, 2025

Video Now Available: Introducing the CU*Answers Software Development Factory!

Video Now Available: Introducing the CU*Answers Software Development Factory!

Ever wonder what goes on in the CU*Answers software factory? A video recording of our recent webinar is now available. Dawn Moore, EVP Client Experience, offers a behind-the-scenes look at our design and development process! In this video, Dawn discusses how the Software Development Life Cycle (SDLC) affects what projects CU*Answers works on, how we approach… Read more »

Client NewsCU*Answers
Mar 10, 2025

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Client NewsCU*AnswersLender*VP
Mar 10, 2025

An Important Update Regarding CU*Answers Item Processing

An Important Update Regarding CU*Answers Item Processing

Attention CU*Answers Item Processing Clients CU*Answers and eDOC Innovations are excited to announce that the board of directors for both organizations have approved the acquisition of CU*Answers’ Check Item Processing business by eDOC Innovations. This strategic move will unite the manufacturer and service provider under one organization, enhancing efficiency and service continuity for the credit… Read more »

Client NewsCU*Answers
Mar 7, 2025

Join Network Services for our May Boot Camp!

Join Network Services for our May Boot Camp!

Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our goals during… Read more »

Boot CampsClient NewsCU*AnswersEventsNetwork Services
Mar 7, 2025

Take Advantage of the 1Click Autopilot Program!

Take Advantage of the 1Click Autopilot Program!

1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too?  With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking… Read more »

Client NewsCU*AnswersLender*VP
Mar 6, 2025
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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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  • It’s Time for IBM iAccess Upgrades! Complete Yours by 2/27/2026
  • Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
  • January Owner’s View Monthly Recap
  • Want to Review or Update Your Fees? Check Out Our Guide!
  • Beyond the Slide Deck: A Live Demo of AI-Powered Digital Service with Glia and CU*Answers
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    AuditLink Invites You to Join a Conversation on Fraud!
  • How Do I Add or Remove Security Officers?
  • Meet Your New Estate Planning Program Powered by Legal Karma
  • Here Comes the Next Collections Roundtable!
Take a Look at the CU*Answers University Courses for February!

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Join Lender*VP to Learn About Income Verification with EDGE!

Join Lender*VP to Learn About Income Verification with EDGE!

Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! oin us for a demonstration of how lending teams can accelerate decisions, improve operational efficiency, and gain a more complete view of member financial health by seamlessly incorporating external account data as needed. Click the button below to register. Register Now

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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