Home | CU*Answers

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Click the button below to sign up! Register Now

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More

Previous Next

In Case You Missed It…

Take a look back at some important topics from the last half of September 2026! View Topics

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »

Sep 10, 2026

Elevate Online Banking with Layout 2!

Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »

Sep 10, 2026

2026 Education Spotlight – Xpress Teller Techniques

Xpress Teller Techniques offers a detailed look at the functions available in the core that assist staff in delivering superior service to members. Designed for new and existing tellers, this course uses service examples and tips that allow users to work with almost any member request without leaving the teller-processing area. By the completion of… Read more »

Sep 9, 2026

Check Out the Latest Project Deployments

While our Spring and Fall releases deliver major enhancements, our minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the September 10th, 2026 updates, along with tool and programming changes. View Release Notes

Sep 9, 2026

Planning to Attend CEO Strategies? Apply Today for a Travel Scholarship!

CEO Strategies is heading to Las Vegas this year, and we don’t want distance to be the reason anyone misses the event. To help more of our network make the trip, CU*Answers is offering five $1,000 travel scholarships toward attendance at CEO Strategies Week 2026. CEO Strategies has always been about the conversation that happens… Read more »

Sep 9, 2026

Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!

You’ve spent weeks reviewing CBX Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CBX Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »

Sep 9, 2026

2026 Education Spotlight – Opening Memberships/Accounts

This course takes a detailed look at the functions available in the core that assist staff in delivering superior service to members when opening memberships and accounts. The course also touches on using CU*Forms when opening memberships and accounts. By the completion of this course, participants will be able to: Navigate Tool #3 Open/Maintain Memberships and Accounts…. Read more »

Sep 9, 2026

Take Advantage of the 1Click Autopilot Program!

1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »

Sep 8, 2026

A Note for Freddie Mac Clients: Generating Daily Investor Reporting Files in CBX

Attention credit unions who service Freddie Mac loans Per Freddie Mac, servicers are being encouraged to implement daily investor reporting as soon as you are operationally ready to do so. Please review this notice for additional details. Great news: CBX already grants you the ability to generate daily reporting files for Freddie Mac. Going forward,… Read more »

Sep 8, 2026

Two for Tuesday with CEO Geoff Johnson – 9/8/2026

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Sep 8, 2026