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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Join Lender*VP to Learn About Income Verification with EDGE!

Lender*VP and EDGE invite you to learn how income verification can streamline lending decisions! oin us for a demonstration of how lending teams can accelerate decisions, improve operational efficiency, and gain a more complete view of member financial health by seamlessly incorporating external account data as needed. Click the button below to register. Register Now

Live Demo of AI-Powered Digital Service with Glia

This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection. To register for this webinar, use the button below. Register Today

CUaxis February Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Please use the button below to learn more and start your registration. Register Today

Take a Look at the CU*Answers University Courses for February!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More

Get Ready for the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register today! Register Today

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Use the button below to register now. Register Now

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2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

Take a look back at some important topics from the last half of January 2026! View Topics

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Tuesday, September 2 CU*Forms Programming Workshop 3:00 PM – 4:00 PM ET Register for Web Conference Wednesday, September 3 Monitoring Abnormal… Read more »

Aug 18, 2025

Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!

CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking, and will demonstrate the value proposition for both your credit union and your members! Topics of discussion will include: Pocketnest’s approach to comprehensive financial… Read more »

Aug 18, 2025

In Case You Missed It – Early August 2025

Take a look back at some important topics from the first half of August 2025: AuditLink Invites You to Join a Conversation on Fraud! How Do I Add or Remove CU*BASE Security Officers? BizLink 247 – Designed for the Unique Needs of Business Members July Owner’s View Monthly Recap Vehicle Valuation Price Increase Arriving in… Read more »

Aug 15, 2025

Changes Coming to LoanPay Xpress!

As you’ve likely heard by now, Magic-Wrighter recently became SWIVEL! We’ve been in close contact with SWIVEL as they outline their timeline to transition our mutual LoanPay Xpress clients to the new SWIVEL Pay system. We wanted to make you aware of what we know so far. While we don’t anticipate needing to change the daily file transmissions we… Read more »

Aug 15, 2025

What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24… Read more »

Aug 15, 2025

Reminder for New Credit Card Application – Process Type for Storefront Products

In December of 2024, a new credit card application for It’s Me 247 desktop and mobile banking was deployed for all credit unions. The new credit card application is available for credit unions with online credit cards only. As a reminder, please note that you should only be using products attached to categories with a process type… Read more »

Aug 15, 2025

Prevent Fraud with Positive Pay for Your Business Members

If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »

Aug 15, 2025

Announcing Beta Test Sites for the 25.10 CBX & CU*BASE Release!

We typically ask for beta volunteers from our general pool of credit unions. However, this release has several projects that require our beta credit unions to have specific programs already in place. The following credit unions were selected to beta test the CBX and CU*BASE GOLD 25.10 coming in October: Frankenmuth Credit Union Thornapple Credit… Read more »

Aug 15, 2025

Join Us in Grand Rapids for the Conversations on Serving Business Members Summit!

Join us for our Conversations on Serving Business Members Summit! This in-person event will be hosted at the main CU*Answers office in Grand Rapids, MI. We encourage you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We… Read more »

Aug 15, 2025

Arriving 8/19: Mandatory Update for Older App Versions

Beginning Tuesday, August 19, members using an older version of the mobile app (prior to Mobile 8) will be required to update their mobile app in order to sign in. Mobile 8 includes several important behind-the-scenes security enhancements, including advanced bot detection measures to help safeguard your credit union and your members from automated fraud… Read more »

Aug 14, 2025