Does Your Credit Union Need Help with Collection Calls? We Have Availability!

Does Your Credit Union Need Help with Collection Calls? We Have Availability!

***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services takes a different approach to collection work. Our team of experienced collectors aim to work with your members to resolve their delinquency issues. By analyzing members’ delinquency challenges and asking open-ended questions, our team prioritizes bringing your members current and keeping… Read more »

Feb 12, 2026

Beyond the Slide Deck: A Live Demo of AI-Powered Digital Service with Glia and CU*Answers

Beyond the Slide Deck: A Live Demo of AI-Powered Digital Service with Glia and CU*Answers

As digital adoption continues to accelerate, the “branch” is no longer just a physical location – it is the smartphone in your member’s pocket. To help credit unions thrive in this environment, Glia and CU*Answers have partnered to bring AI-powered digital service directly into the It’s Me 247 Online Banking platform. While many talk about… Read more »

Feb 11, 2026

The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback… Read more »

Feb 10, 2026

Rescheduled: The Next Online Banking Rollover is Coming 2/18

Rescheduled: The Next Online Banking Rollover is Coming 2/18

***We have since postponed this Rollover event. Please keep your eyes on your inbox for additional updates, as we will provide details in the coming days on the rescheduled date and time.*** Last week, we announced a postponement to our upcoming Rollover for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business. The rollover event has since… Read more »

Feb 17, 2026