In Case You Missed It…
Take a look back at some important topics from the last half of September 2026! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More
Take a look back at some important topics from the last half of September 2026! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
As a reminder, the CBX 26.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 17th. We will be posting any/all issues related to the 26.05 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be sending out any… Read more »
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! A reminder for Collections Services clients: After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make… Read more »
Does your credit union offer Interest-Only Loans through CBX? Join one of our upcoming webinars as we discuss enhancements to Interest-Only Loans that will be rolling out later this summer! We’ll detail the changes that are being implemented, what your members can expect, and how your credit union should prepare for these enhancements. Click the… Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
The Head Teller Vault/Change Fund Management course covers the process of selling, buying, and transferring cash to and from both the bank and tellers. This course will cover tips on balancing the vault and helping tellers balance cash drawers. We’ll also bring special attention to member-correction and teller-line adjustments. By the completion of this course,… Read more »
The Imaging Solutions 26.05 release is coming on May 17th, 2026. In preparation of this release, we wanted to inform you of important upcoming changes to Native Receipts, CU*Forms, iDocVAULT, and eDOCSignature. Highlights of the 26.05 Imaging Solutions Release Include: CU*Forms Important Update: Changes to how long inactive FormFLOWs are saved. New permission that allows staff to… Read more »
Attention Lender*VP clients who utilize QCash: as of June 2026, QCash pricing is increasing to $2.00 per booked loan. This new pricing will be reflected beginning with your July 2026 invoice. If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.
It has been a while since we last had a Conversation on ITMs. We would like to give you all a chance to engage with your peers and discuss how your ITM processes are going. Please join the CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines! We want to give the floor to… Read more »
The topic of Artificial Intelligence (AI) is everywhere – there’s no escaping it. As such, we wanted to give you a heads-up on CU*Answers’ policy on AI and where we are headed with this technology. CU*Answers plans to use AI as one of many technological tools available, but we’re going to do so responsibly. We have… Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the last half of September 2026! View Topics
The next CBX updates are currently scheduled for:









