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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Join Us for the 2026 CU*Answers Leadership Conference!

Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now

Join Us for It’s Me 247 Mobile Training!

Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. Ready to learn more? Click the button below to sign up – we look forward to seeing you there! Register Today

Join Us for the 2026 Golf Outing as Part of Leadership Week!

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Use the button below to register now. Register Now

Join Us for a FREE Education Express Webinar!

Join AJ Schalk, AVP AuditLink for this month’s Education Express session! Would you like to learn more about how AuditLink can reduce your internal compliance daily work? Use the button below to register today! Register Today

Take a Look at the CU*Answers University Courses for March!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Learn More

Custom Services New Name

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Join Us for Our 11th Annual Conversations on Compliance Event!

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now

Collections Services Pricing Increase Beginning June 1st, 2026

Thank you for being a valued Collections Services client! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting June 1st, 2026, we will be increasing our Collections Services to $3.75 per… Read more »

Mar 2, 2026

Don’t Forget: The Next HA Rollover is Coming March 8th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be… Read more »

Mar 2, 2026

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. This session will walk through the process of customizing and enhancing your It’s Me 247 Mobile App, including: Branding and color configuration… Read more »

Feb 27, 2026

In Case You Missed It – Late February 2026

Take a look back at some important topics from the second half of February 2026: Save the Date – Join Us for Our 11th Annual Conversations on Compliance Event! A Note from Cards and Payments: Paymentus P2P Per Transaction Costs Need to Update User IDs? It’s FREE and Easy! Get Ready! The 2026 CU*Answers Leadership… Read more »

Feb 27, 2026

Authenticate Me Makes it Easy to Validate Members via Text Message!

Authenticate Me allows credit union staff to validate a member’s identity using their cell phone. The Authenticate Me button is available right from CBX on standard membership screens, making it very easy to send text messages to your members! How the Process Works Staff can begin the process by simply clicking the Authenticate Me button…. Read more »

Feb 27, 2026

We’re Looking to Expand Our Collections Services to New States!

***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to… Read more »

Feb 26, 2026

2026 Education Spotlight – CU*Statements

The number one communication piece mailed to a member is the periodic statement. This course concentrates on the available configuration features within the core and how changes affect statement creation. This course will help participants understand the statement insert process and the key deadlines that need to be met to ensure accurate and timely statement… Read more »

Feb 26, 2026

Join Us for a Conversation on Online Member Experience!

The Internet Retailer Support Center invites you to join us for our next Conversation on Online Member Experience! This upcoming session will place a spotlight on Membership Opening Process (MOP) procedures. We invite attendees to discuss what they are seeing members regularly request through MOP, as well as ways to help make the process most effective. Be… Read more »

Feb 26, 2026

Have You Heard About Custom Training Edition? Join Us for a Free Demo!

We’re saving you a seat! Join our upcoming webinar hosted by Kasey Olchowski, Manager of the Education Team, to learn about Custom Training Edition (CTE). CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn… Read more »

Feb 26, 2026

Don’t Forget: Complete Your IBM iAccess Upgrades by 2/27/2026!

It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. Remember: these updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. If your IT… Read more »

Feb 25, 2026