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Do You Have a New Member Service Representative?

Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history…. Read more »

Jun 17, 2025

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Jun 17, 2025

Need to Update Your Contacts for CU Publisher or Mobile App Notifications?

Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact… Read more »

Jun 17, 2025

Two for Tuesday with CEO Geoff Johnson – 6/17/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jun 16, 2025

Join Us for a Conversation on Deposit Operations & Member Service

We invite you to join us for a Conversation on Deposit Operations & Member Service! Our upcoming session will focus on CD Redemption procedures and best practices including partial redemption, penalties and adjustments. We encourage you to bring your ideas and share with your peers! We hope you will add your voice to the conversation –… Read more »

Jun 16, 2025

Important Reminders for HELOC Contract Variable Rate Changes in July

As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »

Jun 16, 2025

Download the Mobile App for the 2025 Leadership Conference!

To enhance your experience at this year’s Leadership Conference, the Mobile Technologies Team at CU*Answers has prepared an accompanying mobile app. With this app you can view the live schedule of events, view and download digital copies of conference materials and find things to do around Grand Rapids during your downtime. Visit the Google Play Store… Read more »

Jun 16, 2025

In Case You Missed It – Early June 2025

Take a look back at some important topics from the first half of June 2025: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Learn All About AnswerBook with These 9 Videos! Join Us for Asterisk Intelligence Week, August 18-21!… Read more »

Jun 13, 2025

Business Check Deposits Made Easy with CheckLogic Biz SSO

If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »

Jun 13, 2025

Updated Apple Developer Agreement for iOS Apps

If your credit union has not already done so, we need you to accept your latest Apple developer agreement. To complete this, please log in to your Apple developer account and work through the steps outlined within. This agreement must be accepted in order to update your mobile app on iOS. Below is a sample screenshot, which may appear… Read more »

Jun 12, 2025

CU*Answers

Two for Tuesday

Sign up for CEO Strategies 2025

Custom Services New Name

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Conversations On…

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Do You Have a New Member Service Representative?

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Need to Update Your Contacts for CU Publisher or Mobile App Notifications?

Two for Tuesday with CEO Geoff Johnson – 6/17/2025

Join Us for a Conversation on Deposit Operations & Member Service

Important Reminders for HELOC Contract Variable Rate Changes in July

Download the Mobile App for the 2025 Leadership Conference!

In Case You Missed It – Early June 2025

Business Check Deposits Made Easy with CheckLogic Biz SSO

Updated Apple Developer Agreement for iOS Apps

1Click Autopilot

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Sign up for CEO Strategies 2025

Custom Services New Name

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News