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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s event will be hosted virtually. Use the button below to sign up for one of the sessions (or both!). Register Now

2026 Education Spotlight

Join us for the next 2026 Education Spotlight on General Ledger Tools. Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? Click the button below to register for our upcoming session. Learn More

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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In Case You Missed It…

Take a look back at some important topics from the last half of August 2026! View Topics

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Two for Tuesday with CEO Geoff Johnson – 5/19/2026

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

May 19, 2026

CBX Update: Channels for Continued Input and Feedback

Since the inception of CBX, we’ve offered the Let Us Know button to submit screen issues or other CBX transition related items while we built through the Alpha stage. We were moved by the cooperative spirit in the contributions and submissions through that channel, which allowed us to fine-tune CBX throughout the year. As a… Read more »

May 18, 2026

Don’t Forget to Vote in the 2026 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 12, 2026! Ready to vote? If you have not yet had a chance to vote in Xtend’s 2026 elections, please visit https://xtendcuso.simplyvoting.com to complete the voting process. (If necessary, you can change your vote during the Annual… Read more »

May 18, 2026

Update to Online Banking API Layer Arriving Soon

We will soon be updating the middleware that powers the It’s Me 247 and BizLink 247 communication layer (API layer). This update is being performed as part of periodic updates to ensure we are taking advantage of the latest functionality for ongoing software and third-party vendor support. An accompanying email will soon be sent to all credit unions, with details… Read more »

Jun 3, 2026

Join Us for a Conversation on Imaging – CU*Forms

Join CU*Answers Imaging Solutions for a Conversation on CU*Forms – Lending Version! During this upcoming event, we will chat about features in the May Release, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Features of CU*Forms and how your credit union is utilizing… Read more »

May 18, 2026

Update to CU*Forms: Programming Denial Fields

As of our 26.05 release, new denial fields have been introduced to CU*Forms, along with a form setting that enables denial information to populate directly back to the core system. While we updated our default denial notice, any credit union with a custom denial notice will need to update their form. WHAT’S NEW? With the… Read more »

May 18, 2026

Join Us for a Conversation On Plastics – ISOCUDTA

Join us for a Conversation on Plastics as we explore ISOCUDTA! What can your credit union do with this data? Are you aware of all the features we support? During this session, we will discuss topics including: MCC rebate for debit cards MCC rebate for credit cards MCC Loan category rates Viewing card number on statements… Read more »

May 18, 2026

In Case You Missed It – Early May 2026

Take a look back at some important topics from the first half of May 2026: Arriving with CBX 26.05: New Password Settings for CBX Arriving with CBX 26.05: New Password Settings for It’s Me 247 & BizLink 247 April Owner’s View Monthly Recap 2026 Education Spotlight – Xpress Teller Techniques Make the Most of Your… Read more »

May 15, 2026

CBX 26.05 Release Updates

As a reminder, the CBX 26.05 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 17th. We will be posting any/all issues related to the 26.05 release on the Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not be sending out any… Read more »

May 15, 2026

What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! A reminder for Collections Services clients: After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make… Read more »

May 15, 2026