Home | CU*Answers

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Use the button below to register now. Register Now

Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register now. Register Now

Join Us for the 2026 CU*Answers Leadership Conference!

Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now

Join Us for the 2026 Golf Outing as Part of Leadership Week!

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Use the button below to register now. Register Now

11th Annual Conversations on Compliance Event

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now! Register Today

Coming Up – Network Services Boot Camp

Join us May 13th and 14th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

Custom Services New Name

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

Previous Next

In Case You Missed It…

Take a look back at some important topics from the last half of April 2026! View Topics

Free Custom Training Edition Demo

Join our upcoming webinar to learn about Custom Training Edition (CTE). CTE is an alternative to the shared simulated training environment currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Use the button below to register now! Register Now

Take a Look at the CU*Answers University Courses for May

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

Join Us for a Conversation on Imaging – CU*Forms

Join CU*Answers Imaging Solutions for a Conversation on CU*Forms! ProDOC is going away – is your credit union prepared for the future? During this upcoming event, we will chat about ProDOC going away and what this means for your credit union, followed by an open discussion. We encourage attendees to share their thoughts and experiences on… Read more »

Dec 29, 2025

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

Dec 29, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Dec 24, 2025

5300 Call Report: 4th Quarter Update

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q425 Call Report any time after January 1, but be sure to wait… Read more »

Dec 24, 2025

Reminder: New Automated Routine for 1098 Mortgage/Property Tax

A reminder for 2025 Year-End Tax Processing regarding Mortgage and Property Tax Reporting: A new automated routine during year-end processing will take the amounts from the member escrow account attached to a loan, take the sum of payments using the insurance payment/tax payment code, and automatically add them to the tax reporting file for use… Read more »

Dec 23, 2025

CU*BASE GOLD Sunset Date Extension

The following information applies to credit unions whose GOLD access has not yet been deactivated. After careful thought and consideration, we have decided to extend access to CU*BASE GOLD for one additional week, concluding access to GOLD on January 11, 2026. We reflected on the busy time crunch that occurs during year-end processing, and felt… Read more »

Dec 23, 2025

Ready, Set, Go! Getting Started on Your 2026 Education Goals

Are you looking to get a headstart on 2026 education opportunities at your credit union? Good news: both the Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are compatible with the CBX interface! Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts within branches. Setup is easy, as… Read more »

Dec 23, 2025

Two for Tuesday with CEO Geoff Johnson – 12/23/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Dec 18, 2025

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams – we look forward to… Read more »

Jan 9, 2026

Happy Holidays from the Innovation Center!

From all of us at the Innovation Center, we’d like to wish you a happy holiday season! Thank you for your continued partnership and support. We hope you have a wonderful New Year and we look forward to what 2026 will bring!

Dec 19, 2025