In Case You Missed It…
Take a look back at some important topics from the last half of June 2026! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! View All Courses
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquaters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Learn more about this event and register by using the button below. Register Today
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Use the button below to register for one of our workshops now. Register Today
Join the Lender*VP team for a demo of the newly released 1Click Relationship Offers! Learn how you can push 1Click Offers to your members based on their relationship to the credit union using CLR Path. We’ll offer a look at examples in the CLR Path Program and go through the internal process of launching these offers, as well as the member-facing acceptance and funding process. Use the button below to register. Register Now
Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog
Take a look back at some important topics from the last half of June 2026! View Topics
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Use the button below to register now! Register Now
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Wednesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
Lender*VP invites you to learn all about their newest product for lending, CU*Chat! A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless… Read more »
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CBX. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Participants… Read more »
As of June 10th, we have deployed an update to the CU*Publisher Request Center, giving you the ability to send member uploads straight to iDOCVault. Your archive is simply a click away! No downloading, no re-uploading – simply spot a document you need to archive, hit “Archive to iDOCVault,” fill in your index info right… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 2nd Quarter Update Before you start working on your 2nd quarter Call Report in CBX, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q226 Call Report any time after July 1, but be sure… Read more »
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at CU*Answers’ Grand Rapids headquarters! This in-person event is designed for credit union leaders and teams focused on lending, credit risk and member analytics. Rather than a traditional product demo, we’ll focus on practical use cases, peer discussion, and the evolving cashflow… Read more »
Attention Fiserv clients using STAR® Northeast Debit Processing: Fiserv will be performing an OS upgrade associated with switch and processing services in the Omaha, Nebraska and the Chandler, Arizona data centers. Additionally, during this period, Fiserv will be conducting a business disaster recovery exercise. Please note that this will only affect Fiserv clients who are currently utilizing… Read more »
While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the June 23rd, 2026 updates, along with tool and programming changes. View Release Notes
Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »
Take a look back at some important topics from the last half of June 2026! View Topics
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Use the button below to register now! Register Now
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The next CBX updates are currently scheduled for:









