An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements

An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements

A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless and secure via CU*Chat! Plus, any documents or images the borrower sends will… Read more »

Oct 20, 2026

The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »

Oct 16, 2026

In Case You Missed It – Early October 2026

In Case You Missed It – Early October 2026

Take a look back at some important topics from the first half of October 2026: Conversations on Cybersecurity: Priorities for 2026-2027 Join Us for Conversations On What’s Next for CBX! September Owner’s View Monthly Recap Conversations On Education – CU*Answers Online University (TLC) Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!… Read more »

Oct 15, 2026

Don’t Forget: CBX Release 26.10 is Arriving Soon – Training Video Now Available

Don’t Forget: CBX Release 26.10 is Arriving Soon – Training Video Now Available

CBX Release 26.10 Online, Self-Processor, and Site-Four Release Date is October 25, 2026 Documents 26.10 Release Summary 26.10 New and Updated Tool Summary 26.10 Database Changes Summary Training Attend the upcoming release review webinar! Monday, October 19 @ 2:30 PM – 3:30 PM ET Click Here to Register! Unable to attend the October 19th training… Read more »

Oct 15, 2026