In Case You Missed It…
Take a look back at some important topics from the first half of October 2025! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Registration is Open!
CEO Strategies returns November 4-5, 2025. Register now for this special event in Grand Rapids. Register Today!
Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now
Take a look back at some important topics from the first half of October 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24… Read more »
In December of 2024, a new credit card application for It’s Me 247 desktop and mobile banking was deployed for all credit unions. The new credit card application is available for credit unions with online credit cards only. As a reminder, please note that you should only be using products attached to categories with a process type… Read more »
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
We typically ask for beta volunteers from our general pool of credit unions. However, this release has several projects that require our beta credit unions to have specific programs already in place. The following credit unions were selected to beta test the CBX and CU*BASE GOLD 25.10 coming in October: Frankenmuth Credit Union Thornapple Credit… Read more »
Join us for our Conversations on Serving Business Members Summit! This in-person event will be hosted at the main CU*Answers office in Grand Rapids, MI. We encourage you to join your peers for a discussion on best practices and creative ideas, plus brainstorm solutions that your organization or your business members are looking for. We… Read more »
Beginning Tuesday, August 19, members using an older version of the mobile app (prior to Mobile 8) will be required to update their mobile app in order to sign in. Mobile 8 includes several important behind-the-scenes security enhancements, including advanced bot detection measures to help safeguard your credit union and your members from automated fraud… Read more »
That’s right, it’s time again for another CBX user challenge! This time, we need EVERYONE to log in to CBX on Wednesday, August 20 at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log on and stay online for at least 30 minutes while you… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union. If you’d like a deeper dive into these features, Lender*VP invites you to join our… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of October 2025! View Topics
The next GOLD updates are currently scheduled for:









