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Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable! 

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Take a Look at the CU*Answers University Courses for August! 

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More

Lender*VP Invites You to Learn About REPAY Payment Solutions 

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

Previous Next
Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

September Owner’s View Monthly Recap

September Owner’s View Monthly Recap

Check out recent programming changes in the September 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Client NewsCore SoftwareCU*AnswersDocumentationOwner's View
Oct 2, 2023

The 23.10 Imaging Solutions Release is Coming October 8th

The 23.10 Imaging Solutions Release is Coming October 8th

The Imaging Solutions 23.10 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, October 8th, 2023. Highlights of the 23.10 Imaging Solutions Release include: Official release of iDocVAULT 2.0, a brand-new look and feel to viewing your archived documents. Download the iDocVAULT Quick Help Guide Updated look to CU*Spy Statements… Read more »

Client NewsCU*AnswersImaging Solutions
Oct 3, 2023

2023 Year-End Bulletin #1: Getting Started!

2023 Year-End Bulletin #1: Getting Started!

Welcome to 2023 Year-End Processing Bulletin #1: Year-End Kickoff REMINDER: We are no longer mailing paper copies of the year-end processing guide to your credit union! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more.   Updates and Information October 3rd, 2023 Right now, our… Read more »

Client NewsCU*AnswersYear-End
Oct 3, 2023

Don’t Forget: CU*BASE Release 23.10 is Arriving Soon! Check out the Release Training Resources

Don’t Forget: CU*BASE Release 23.10 is Arriving Soon!  Check out the Release Training Resources

CU*BASE Release 23.10 Online and Site Four Release Date is October 8 Self-Processor Release Date is October 15 Documents 23.10 Release Summary 23.10 New and Updated Tool Summary 23.10 Database Changes Summary  Release Training Resources If you missed our recent training sessions for the 23.10 Release, a recording is now available – click here to… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Oct 3, 2023

It’s Time for IBM iAccess Upgrades! Complete Yours by 1/31/2024

It’s Time for IBM iAccess Upgrades!  Complete Yours by 1/31/2024

It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »

Client NewsCU*AnswersNetwork Services
Oct 3, 2023

Two for Tuesday with CEO Geoff Johnson – 10/3/2023

Two for Tuesday with CEO Geoff Johnson – 10/3/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Oct 2, 2023

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for Ways to Elevate Your Offerings within OLB?  Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB?  Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Oct 2, 2023

Video of the Week: CU*BASE GOLD First-Time Login – Part 2: ProDOC

Video of the Week: CU*BASE GOLD First-Time Login – Part 2: ProDOC

CU*BASE GOLD First-Time Login – Part 2: ProDOC Need a quick way to show new employees how they can set up ProDOC to automatically launch when logging into CU*BASE?  Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Client NewsCU*Answers
Oct 3, 2023

Upgrade to Check Image Retrieval for Alloya Clients Arriving 10/17/23

Upgrade to Check Image Retrieval for Alloya Clients Arriving 10/17/23

As previously announced, Alloya is upgrading their check image retrieval process and all CU*Answers clients using Alloya for their check image retrieval need to be migrated to the new, more secure certificate-based retrieval method.  All Alloya credit unions will be moved to the new certificate-based retrieval method on Tuesday, October 17th around 9:00 AM ET…. Read more »

Client NewsCU*Answers
Oct 2, 2023

Join Us for CEO Strategies Week 2023!

Join Us for CEO Strategies Week 2023!

Mark your calendars for CEO Strategies Week 2023!  This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan.  Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »

CEO StrategiesClient NewsCU*AnswersEvents
Oct 2, 2023
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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Here Comes the Next Collections Roundtable!

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

Lender*VP Invites You to Learn About REPAY Payment Solutions

Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

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