Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!

Knowledge Base Topics

• When viewing a membership in Account Inquiry, I noticed the Joint Owner was highlighted.  Why is that?  Check out this NEW topic! (KB 5757)

• I do not have any statement inserts this month.  Do I still need to update my Insert Instructions in Tool #914?  Learn more about this NEW topic! (KB 5738)

• What determines the default return code that populates when creating an ACH return from the ACH Exceptions screen?  View this NEW topic! (KB 5768)