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Cards & Payments: Cards & Payments Events

ATM/Debit Card Purge 

ATM/Debit Card Purge

Looking to clean up your database? You provide the parameters to the Cards & Payments team and we can run the purge process to remove the cards from CBX. Allows credit unions to initiate a request to remove hot or closed cards from CBX.
Learn More

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Cards & Payments Events

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  • Conversations on Instant Payments
  • Conversations on Plastics
  • Online Credit Cards: Loan Creation and Card Embossing
  • Online Credit Cards: Daily Maintenance / Reports
  • Online Credit Cards: On the Front Line
Updated
May 29, 2026

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Join Us for a Conversation On Plastics – ISOCUDTA

Join Us for a Conversation On Plastics – ISOCUDTA

Join us for a Conversation on Plastics as we explore ISOCUDTA! What can your credit union do with this data? Are you aware of all the features we support? During this session, we will discuss topics including: MCC rebate for debit cards MCC rebate for credit cards MCC Loan category rates Viewing card number on statements… Read more »

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Join Us for a Conversation On Instant Payments

Join Us for a Conversation On Instant Payments

The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and Request for Payment functions. We will discuss Zelle® and P2P services. What are the next steps for credit unions… Read more »

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Join Us for a Conversation On Plastics – ISOCUDTA

Join Us for a Conversation On Plastics – ISOCUDTA

Join us for a Conversation on Plastics as we explore ISOCUDTA! What can your credit union do with this data? Are you aware of all the features we support? During this session, we will discuss topics including: MCC rebate for debit cards MCC rebate for credit cards MCC Loan category rates Viewing card number on statements… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
May 11, 2026

A Note from Cards & Payments: Update to Reversal/Recall Processing Fees for Payrailz Transactions

A Note from Cards & Payments: Update to Reversal/Recall Processing Fees for Payrailz Transactions

Attention Credit Unions Using Jack Henry Services Jack Henry has recently informed us of updates to the processing of payment reversals and recalls that are executed in connection with the use of Payrailz Digital Payments. Beginning May 1st, 2026, any reversal or recall request submitted by Payrailz users will include an applicable bank-imposed fee, which… Read more »

Cards & PaymentsClient NewsCU*Answers
Apr 27, 2026

Jack Henry Clients: Stay Tuned for Details on New Client Portal Login Option

Jack Henry Clients: Stay Tuned for Details on New Client Portal Login Option

Attention Credit Unions that Utilize Jack Henry Services As of April 15th, 2026, Jack Henry has begun performing updates to their For Clients Portal Login Experience. These updates are being completed to support the rollout of Jack Henry Identity™, a new login experience that uses multi-factor authentication. The For Clients portal login page will display two login options, depending… Read more »

Cards & PaymentsClient NewsCU*Answers
Apr 22, 2026

Learn More About Online Credit Card Options in CBX – Join Our Upcoming Webinars!

Learn More About Online Credit Card Options in CBX – Join Our Upcoming Webinars!

The Cards and Payments team would like to invite you to join us for two upcoming webinars on Thursday, April 16! These educational sessions will detail options available for online credit cards in CBX. Check out the summaries below for more details – we hope to see you there! Online Credit Cards: Loan Creation and… Read more »

Cards & PaymentsClient NewsCU*Answers
Apr 6, 2026

New Canned Query Available for RTP and FedNow Instant Payments

New Canned Query Available for RTP and FedNow Instant Payments

On February 17th, a project was deployed which allows for the creation of a new canned query for RTP® and FedNow® transactions. If your credit union is utilizing instant payment rails via RTP® from The Clearing House and/or The FedNow® Service, this query option can be accessed via Tool #1059: RTP and FedNow Transactions (DIRDAYLOG). Please note that your credit union… Read more »

Cards & PaymentsClient NewsCU*Answers
Mar 11, 2026

A Note from Cards and Payments: Postage Fee Increase for Paymentus

A Note from Cards and Payments: Postage Fee Increase for Paymentus

Attention Paymentus Bill Pay Credit Unions Effective June 1st, 2026, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0651 will increase to $0.0903. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in July 2026…. Read more »

Cards & PaymentsClient NewsCU*Answers
Mar 6, 2026

CU*Answers assisted Polish-American FCU in converting their credit card portfolio to CBX

The CU*Answers Cards & Payments team converted 1,479 credit card loans for Polish-American FCU to CBX online credit card platform. Polish-American FCU, located in Troy, MI brought their credit card portfolio in-house. “There are many upsides for credit unions moving their credit cards into CBX for both member and CU staff. Their members can now […]

The post CU*Answers assisted Polish-American FCU in converting their credit card portfolio to CBX appeared first on cuasterisk.com.

Cards & PaymentsCU*Answerscuasterisk.comPress Release
Feb 27, 2026

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Join us as we explore credit card accounts through Phone Operator and the Inquiry feature. We’ll also discuss the process of making payments and cash advances,… Read more »

Cards & PaymentsClient NewsCU*Answers
Feb 24, 2026

More related in Category: **Home** Cards & Payments Client News CU*Answers Or Tag: Cards and Payments online self-processing

 

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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

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CBX Updates

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Online/Partner CUs
26.10  Oct. 11, 2026 (Sunday)
Self Processing CUs
26.10  

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Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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Take a Look at the CU*Answers University Courses for June

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Take a Look at the CU*Answers University Courses for May

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More

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