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News

CBX Updates and Information: Additional Follow-up

As we continue to diagnose and repair our CBX issues that occurred last week, we want to provide an update with what we know now and our plans as we move forward. Please review the information at the link below. (Information is posted on the CU*Answers Alerts site and must be viewed on-network)

Read the Updated Alert

 

Nov 18, 2025
CBXClient NewsCU*AnswersCBXCBX Updatesonlineself-processing

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Based on the progress we’ve seen, we are moving forward to sunset GOLD on January 27th for credit unions that have not reported experiencing recurring session timeout issues in CBX. This allows us to continue our progress while minimizing disruption for the few credit unions still encountering challenges. Once our solution is in place and… Read more »

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See You Online for Today’s CBX Challenge!

See You Online for Today’s CBX Challenge!

Today’s the day! Join us this afternoon for the latest CBX user challenge! We need EVERYONE to log in to CBX at 3:30 PM ET! Once again we’re asking for more users to log in for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You… Read more »

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Ready for This Week’s CBX Challenge?

Ready for This Week’s CBX Challenge?

Don’t forget: we’re hosting another CBX user challenge this week! We need EVERYONE to log in to CBX on Thursday, September 18 at 3:30 PM ET! Once again we’re asking for more users to log in for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You can use… Read more »

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We’re Gearing Up for the Next CBX Challenge!

We’re Gearing Up for the Next CBX Challenge!

That’s right, it’s time again for another CBX user challenge! We need EVERYONE to log in to CBX on Thursday, September 18 at 3:30 PM ET! Once again we’re asking for more users to log in for a longer time period. Please log in and stay online for at least 30 minutes while you complete… Read more »

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The CBX Challenge is Today! We’ll See You Online Soon!

The CBX Challenge is Today!  We’ll See You Online Soon!

It’s almost time for our latest CBX user challenge! We need EVERYONE to log in to CBX today at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You can use any of… Read more »

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Don’t forget, it’s time again for another CBX user challenge!  This time, we need EVERYONE to log in to CBX on Wednesday, August 20 at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log on and stay online for at least 30 minutes while you… Read more »

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Here Comes the Next CBX Challenge!

Here Comes the Next CBX Challenge!

That’s right, it’s time again for another CBX user challenge! This time, we need EVERYONE to log in to CBX on Wednesday, August 20 at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log on and stay online for at least 30 minutes while you… Read more »

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CBX Updates and Information

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CTRs and National Shared Branching Now Available in Teller! You may now use CBX as your default tool for National Shared Branching transactions and CTRs in both standard teller and Xpress Teller. We’re excited to have completed these goals in CBX. Keeping Up with Alpha Updates In case you haven’t visited yet, you can review… Read more »

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CBX Updates and Information

CBX Updates and Information

CBX Resources Keep your eyes on the CBX Transition and Preparation resources page, available below. Use the “Get Started Here” link to review steps to get prepare your credit union for CBX this year. CBX Transition Resources   Sign Up for a CBX Demo Webinar! Curious to take a look at CBX in action? Sign… Read more »

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Reminder: CBX Updates and Information – Sign Up for a Live Demo

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Sign Up for a CBX Demo Webinar! Curious to take a look at CBX in action? Sign up for a live demo with the Client Services and Education team, presented Wednesday, March 5 and Thursday, March 20, from 3:00 – 4:30 PM ET. Register Here   Have You Reviewed Network Requirements? We have published updated… Read more »

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Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Conversations On…

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GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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