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Internet Retailer Support Center News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

CUaxis February Education Series 

CUaxis February Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Please use the button below to learn more and start your registration. Register Today

Take a Look at the CU*Answers University Courses for January! 

Take a Look at the CU*Answers University Courses for January!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Use the button below to register today. Register Today

Meet AdvantageCIO – New Year, New Partnership! 

Meet AdvantageCIO – New Year, New Partnership!

Join AdvantageCIO for a 45-minute webinar as we introduce the experienced team at Damian Walters & Associates, LLC and share with you details of the new partnership designed to provide professional services at an affordable price. Click the button below to register for this upcoming webinar! Register Now

Custom Services New Name 

Custom Services New Name

Learn All About the NEW Online Banking Secured Loan Application 

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Use the button below to register for one of the upcoming webinars. Register Now

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

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Mobile 8 Coming July 8 – Here’s What to Expect

Mobile 8 Coming July 8 – Here’s What to Expect

Mobile 8 begins rolling out July 8th as part of our standard annual update process for all credit unions using our mobile app. This update ensures your app continues to deliver the latest security, performance enhancements, and platform compatibility. The update will not disrupt your members – it will happen automatically once approved by Apple… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Jul 1, 2025

Updated Apple Developer Agreement for iOS Apps

Updated Apple Developer Agreement for iOS Apps

If your credit union has not already done so, we need you to accept your latest Apple developer agreement. To complete this, please log in to your Apple developer account and work through the steps outlined within. This agreement must be accepted in order to update your mobile app on iOS. Below is a sample screenshot, which may appear… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Jun 12, 2025

Glia and CU*Answers Present: Elevating the Member Experience through Digital-First Banking

Glia and CU*Answers Present: Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. During this event, we’ll explore how Glia’s integration with CU*Answers’ It’s Me 247 creates a powerful, unified digital banking experience that sets your… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
May 22, 2025

Glia and CU*Answers Present: Elevating the Member Experience through Digital-First Banking

Glia and CU*Answers Present: Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. During this event, we’ll explore how Glia’s integration with CU*Answers’ It’s Me 247 creates a powerful, unified digital banking experience that sets your… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
May 22, 2025

Glia and CU*Answers Present: Elevating the Member Experience through Digital-First Banking

Glia and CU*Answers Present: Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. During this event, we’ll explore how Glia’s integration with CU*Answers’ It’s Me 247 creates a powerful, unified digital banking experience that sets your… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
May 22, 2025

Important Details: Update to CU*Answers Mobile App Coming Next Week

Important Details: Update to CU*Answers Mobile App Coming Next Week

Early next week, CU*Answers will be submitting a mass update for the mobile app on both iOS and Google platforms. If your credit union receives any correspondence from Apple or Google which indicates a rejection or an issue with the update, it is critical that this correspondence be immediately forwarded to irsc@cuanswers.com.

Client NewsCU*AnswersInternet Retailer Support Center
Apr 10, 2025

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. As a reminder, Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Additionally, Google is requiring a few items to be uploaded as part of this… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Mar 27, 2025

Not Yet Using the New Credit Card Loan Application? Join Us for a Demo to Learn More!

Not Yet Using the New Credit Card Loan Application? Join Us for a Demo to Learn More!

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. We’ve noticed that your credit union is not yet using this new application – we’d like to invite you to join our upcoming webinar as we take a closer look… Read more »

Client NewsCU*AnswersInternet Retailer Support CenterLender*VP
Mar 26, 2025

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. As a reminder, Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Additionally, Google is requiring a few items to be uploaded as part of this… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Mar 12, 2025

Glia and CU*Answers Present: Building a Virtual Branch with a Human Touch

Glia and CU*Answers Present: Building a Virtual Branch with a Human Touch

Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. This webinar will explore how your organization can leverage Glia’s Unified Interaction Management… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Feb 24, 2025
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Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

This month’s Education Express will be hosted by Kasey Olchowski, Manager of the Education Team. Join Kasey for a review of Year-End Reminders, including important tasks and deadlines for early 2026. Click the button below to register now! Register Now

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming January 26 – 29! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend. Use the button below to register now! Register Now

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of December 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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Meet AdvantageCIO – New Year, New Partnership!

Meet AdvantageCIO – New Year, New Partnership!

Join AdvantageCIO for a 45-minute webinar as we introduce the experienced team at Damian Walters & Associates, LLC and share with you details of the new partnership designed to provide professional services at an affordable price. Click the button below to register for this upcoming webinar! Register Now

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

CUaxis February Education Series

CUaxis February Education Series

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Please use the button below to learn more and start your registration. Register Today

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