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Education News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

CU*BASE Release 25.10 is Arriving Soon 

CU*BASE Release 25.10 is Arriving Soon

As with all CU*BASE GOLD releases, there will be a brief service interruption to It’s Me 247 Online Banking and CU*Talk phone banking on the day of the release. A splash page will be presented in online banking informing members of an estimated time when service will again be available. Attend a release review webinar! Use the button below to register. Register Now

Take a Look at the CU*Answers University Courses for October! 

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More

Learn About the New Refresh Decision Feature for FUEL 

Learn About the New Refresh Decision Feature for FUEL

Lender*VP invites you to learn about the NEW Refresh Decision option for FUEL! Arriving with the 25.10 release, the FUEL Refresh Decision feature will allow for a new decision without the need to perform another pull on an applicant’s credit file. We’ll highlight key details and help prepare your credit union to make the most of this enhancement. Click the button below to sign up! Sign Up Now

Get Registered for CU*Answers University Week! 

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming October 6 – 9! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Use the button below to view the courses and register. Learn More

Join Network Services for our October Boot Camp 

Join Network Services for our October Boot Camp

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to register today. Register Now

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions! 

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

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Check Out the Lender*VP University Courses for June!

Check Out the Lender*VP University Courses for June!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of June, Lender*VP will be hosting a set of webinars related to lending. Take a look at the courses we have coming up!   Monday, June 23 9:30 AM – 11:00… Read more »

Client NewsCU*AnswersEducation
May 19, 2025

Take a Look at the CU*Answers University Courses for June!

Take a Look at the CU*Answers University Courses for June!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June!   Tuesday, June 3 Xpress Teller Techniques 3:00 PM – 4:30 PM ET Register for Web Conference   CU*Forms Programming Workshop 3:00… Read more »

Client NewsCU*AnswersCU*Answers UniversityEducation
May 19, 2025

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »

Client NewsClient ServicesCU*AnswersEducation
May 14, 2025

Introducing the New CU*Answers Education Team!

Introducing the New CU*Answers Education Team!

We are thrilled to announce the brand-new CU*Answers Education team!  The Education team is a department of experts dedicated to taking a credit union’s learning experience to the next level. Whether a credit union is looking for training, personalized support or other education resources, the Education team is here to guide them, every step of… Read more »

Client NewsCU*AnswersEducation
May 13, 2025

Conversations On Education – Developing Onboarding Content for New Hire Training Plans

Conversations On Education – Developing Onboarding Content for New Hire Training Plans

Join us for a conversation on Education!  Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available… Read more »

Client NewsConversations OnCU*AnswersEducation
May 6, 2025

Conversations On Education – Developing Onboarding Content for New Hire Training Plans

Conversations On Education – Developing Onboarding Content for New Hire Training Plans

Join us for a conversation on Education!  Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available… Read more »

Client NewsConversations OnCU*AnswersEducation
Apr 29, 2025

Do You Have a New Member Service Representative?

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 28, 2025

There’s Still Time to Register for the CUaxis April/May Education Series!

There’s Still Time to Register for the CUaxis April/May Education Series!

Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 24, 2025

Do You Have a New Member Service Representative?

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 22, 2025

There’s Still Time to Register for the CUaxis April/May Education Series!

There’s Still Time to Register for the CUaxis April/May Education Series!

Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »

Client NewsClient ServicesCU*AnswersEducation
Apr 21, 2025
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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of September 2025! View Topics

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Learn More

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming October 6 – 9! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Use the button below to view the courses and register. Learn More

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