Attention credit unions partnering with Entrust: We are writing to inform you that your current instant issue solution will need to be moved to the Integrated Client solution with Entrust. This solution will eliminate the need to create a username and password on our end for the connection to work. Key enhancements include support for… Read more »
Attention Paymentus Bill Pay Credit Unions Paymentus has informed us of several product updates that are scheduled to be implemented on Tuesday, May 20th. These updates include the following: PASS Update 558: An enhancement to the ‘Customer Usage – Payment Details’ report to include Debit and Credit card transaction information; the following has been added… Read more »
Attention Credit Unions Using Jack Henry Services Jack Henry has informed us that they will be implementing a pass-thru fee increase of 5% for iPay Business Bill Pay, as well as licensed services and products including iPay and Payrailz (Bill Pay, A2A and P2P). For more details, please refer to the the following PDFs: Pricing… Read more »
Effective Tuesday, March 11th, a change will be implemented to the EFT authorization process to hold authorizations for online gambling transactions for $.01 – $1. Currently, holds under $1 are ignored due to time constraints on the amount of time those funds can be held (such as fuel authorizations). However, online gambling transactions do not… Read more »
Attention Paymentus Bill Pay Credit Unions Effective immediately, Paymentus clients will see an increase to bill pay postage fees. The current rate of $0.0533 will increase to $0.0651. This is due to an increase in postage prices from the USPS. This price increase will be reflected on your invoice starting in February 2025. Please note… Read more »
As the holiday season approaches, remember that fraudsters don’t take a break, and may attempt to take advantage of increased member activity. Don’t let your financial institution or your members fall victim to fraud attempts! We have many video resources available for review, which can help you to mitigate these risks. Some items we recommend you take into consideration:… Read more »
As the holiday season approaches, remember that fraudsters don’t take a break, and may attempt to take advantage of increased member activity. Don’t let your financial institution or your members fall victim to fraud attempts! We have many video resources available for review, which can help you to mitigate these risks. Some items we recommend you take into consideration:… Read more »
Attention Paymentus Bill Pay/P2P Credit Unions Paymentus recently informed us of upcoming changes to eBill. Beginning Thursday, October 24th, the following Verizon billers will be disabled for eBill: Verizon Wireless Verizon Fios Verizon Residential Note that Verizon will remain as a payee in a members’ Bill Pay profile, and payments can still be made. Members… Read more »
Announced at the 2024 CU*Answers Leadership Conference, Cards & Payments has a new name – we are now known as Cards and Payments! Although we have a new name, Cards and Payments will remain your one-stop location for all money movement related information, including ATM/debit & credit cards, instant issue cards, bill pay/p2p, compromised card… Read more »
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Take a look back at some important topics from the last half of November 2025! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
