The following announcement applies to credit unions Using RTP® and/or FedNow® Service payment rails. As you may recall, when CU*Answers first introduced the RTP® and/or FedNow® Service payment rails, we waived the monthly and per-transaction fees for all of 2025. Please be aware that beginning January 2026, CU*Answers will begin charging your credit union a per-transaction fee for transactions performed via these… Read more »
Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »
Attention Credit Unions Using Jack Henry Services Jack Henry has recently informed us of updates to their Payrailz eBill Services. Beginning Monday, November 3rd, Jack Henry will be temporarily disabling specific billers for eBills in Payrailz. These include: Bank of America American Express Verizon Allstate Insurance Capital One Comcast These billers are being temporarily disabled due to… Read more »
Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »
Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »
Tomorrow, August 19th, we will be deploying a project which will see fuel/at pump transactions added to credit card/debit card push notifications. Following the deployment of this project, members who have push notifications enabled will begin receiving alerts when fuel pump transactions are performed.
Attention Credit Unions Using Jack Henry Services Did you know that Jack Henry offers resources to help clients recognize financial frauds and scams? You can review these materials by visiting their online Resource Center. Additionally, Jack Henry recommends the following as ways to reduce or prevent fraudulent activity: Review transaction cap limits. Review daily reports in MASTER Site…. Read more »
The Clearing House has announced that all credit unions participating in RTP© must complete an annual audit. Now available on the CU*Answers Cards and Payments webpage, the Real Time Payments© (RTP) Self-Audit Reference Guidebook provides detailed steps on this auditing process. The guidebook can be downloaded at your convenience by clicking here. For more details on the process of connecting… Read more »
Attention credit unions partnering with Entrust: We are writing to inform you that your current instant issue solution will need to be moved to the Integrated Client solution with Entrust. This solution will eliminate the need to create a username and password on our end for the connection to work. Key enhancements include support for… Read more »
Attention Paymentus Bill Pay Credit Unions Paymentus has informed us of several product updates that are scheduled to be implemented on Tuesday, May 20th. These updates include the following: PASS Update 558: An enhancement to the ‘Customer Usage – Payment Details’ report to include Debit and Credit card transaction information; the following has been added… Read more »
Join our upcoming Learning Cafe to learn more about AuditLink Daily Log Management services and how AuditLink can help alleviate regulatory tasks for your credit union! Click the button below to register now.
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
