Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Mobile App 7.1 Update is Coming Soon – 6/10/24
Mobile 7.1 will be arriving on Monday, June 10th! If your credit union is currently using Mobile 7.0, please note that you will automatically be upgraded to Mobile 7.1 on this date. In version 7.1, we’ve introduced several new widgets that can be accessed from the Home Screen Menu. These include: Support Center Widget: Allows… Read more »
Video of the Week: Loan File Action Codes
Loan File Action Codes Need a quick way to show your staff how they can access loan file action codes in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24
Beginning Tuesday, June 4th at 10:00 AM ET, we will be performing an update to CU Publisher notifications and changing the address that these are delivered from. Previously, CU Publisher notifications were delivered from madteam@cuanswers.com. Going forward, these notifications will be delivered from noreply@cupublisher.com. We encourage your credit union to review your spam filter settings… Read more »
In Case You Missed It – Late May 2024
Take a look back at some important topics from the second half of May 2024: Create and Maintain Your Own MOP Sites with MOP Manager Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0 SSAE SOC 1 Reports Now Available CU*Answers and InvestiFi Presentation Recap – Investment Options for… Read more »
Learn All about Native Receipts – Join One of Our Upcoming Webinars!
Have you heard about Native Receipts? This lightweight receipt processing application allows tellers to view, sign, print, and archive receipts, replacing all the functionality currently performed by ProDOC for receipts. With Native Receipts, you get: A modernized look and feel Logos are saved with the receipts Option to send receipts to member storage in It’s… Read more »
Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!
Looking for New Ways to Elevate Your Offerings within OLB? Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Check Out the May 2024 Edition of the Innovation Center Newsletter!
The May 2024 edition of Innovation in Vegas: A Quarterly Update is here! Check out our latest spotlight article on Trish Caravello, Administrator/Receptionist at the Innovation Center. Plus, learn about rental opportunities at our Las Vegas office, which are currently free of charge! View this Quarter’s Newsletter Stay tuned for future editions of Innovation in… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
The 2025 CU*Answers Leadership Conference is Coming
Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More
Take a Look at the CU*Answers University Courses for May!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More
Strategic Income Solutions’ AI Chat
During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More
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