Special Events Training
Summary
As digital adoption continues to accelerate, the "branch" is no longer just a physical location, it is the smartphone in your member's pocket. To help credit unions thrive in this environment, Glia and CU*Answers have partnered to bring AI-powered digital service directly into the It’s Me 247 Online Banking platform.
While many talk about digital transformation, we want to show you exactly how it works.
This webinar is designed to move past the presentation slides and dive straight into the platform. Join experts from Glia and CU*Answers for a live, hands-on demonstration of how this partnership simplifies the member journey, empowers your staff, and bridges the gap between digital efficiency and human connection.
Audience
All levels of the Credit Union
Objectives
To provide you with a clear vision of how your credit union can leverage this partnership to drive growth, increase efficiency, and deliver the sophisticated digital experience today’s members expect.
Topics
What we will explore through live demonstration:
The Seamless Member Experience: See how members can transition from AI-driven self-service to a live representative via chat, audio, or video without ever leaving It’s Me 247.
On-Screen Collaboration: Watch how Glia CoBrowsing allows your staff to see what the member sees and guide them through navigation challenges in online banking or account setups in real time.
Responsible AI in Action: Witness how Glia’s turnkey AI-powered virtual assistants handle routine inquiries instantly, freeing up your team to focus on high-value member interactions.
The CU*Answers Integration: Understand how the native integration makes implementation simple and provides a unified view of the member for your service team.
