Special Events Training
Summary
As consumer demands for convenience and personalized banking experiences continue
to rise, credit unions must adapt to stay competitive. The solution: a virtual branch
offering the convenience of in-person banking with the efficiency of online services.
? By striking the ideal balance between human and AI, credit unions can meet the
changing service expectations of members, expand their reach, reduce costs, and gain a
competitive advantage in the digital banking landscape.
? In this webinar, our subject matter expert will guide attendees through building a
successful virtual branch. You'll gain insights into leveraging Glia’s Unified Interaction
Management platform to enable seamless digital, voice, and AI interactions. Learn how
AI-powered virtual assistants and live reps can deliver efficient, personalized banking
services remotely. Explore ways to drive adoption, promotion, and continuous
optimization of your virtual branch.
Audience
COOs, Operational Leaders, Digital & CX Leaders, IT Leadership
Objectives
To guide attendees on why and how to build a virtual branch, and how Glia's Unified
Interactions Platform, integrated with the It'sMe247 platform, can help them deliver it.
Topics
Building a Virtual Branch
