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Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Custom Services New Name 

Custom Services New Name

Learn All About the NEW Online Banking Secured Loan Application 

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Use the button below to register for one of the upcoming webinars. Register Now

Get the Most Out of CU*Forms 

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of CU*Form. Click the button below to register! Register Now

2026 Education Catalog 

2026 Education Catalog

Get your planners ready because there’s a wealth of training opportunities coming your way in 2026. You can click the button below to download a digital copy of the Education Catalog today!
Download Catalog

Pull Up a Seat for a Learning Café Session 

Pull Up a Seat for a Learning Café Session

Join Nadine Thomas, Client Services Account Executive, for the latest Learning Cafe session! Nadine will lead a discussion on A2A, with a look at transfer capabilities in CBX, It’s Me 247 online banking, BizLink 247 and more. Click the button below to register now.
Register Now

Join Us for a Dive into Administrator Features Available in TLC! 

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Click the button below to register today! Register Today

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns 

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More

Take a Look at the CU*Answers University Courses for December! 

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

Previous Next
In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of November 2025! View Topics

FUEL Clients: Join Our Upcoming Roundtable Discussion!

FUEL Clients: Join Our Upcoming Roundtable Discussion!

Attention Lender*VP clients who utilize the FUEL Decision Model: we want to hear from you! Join Elliott Petty and Tom Heidenga for an upcoming roundtable event as they facilitate an open conversation on FUEL. Join your peers to share insights and voice questions relating to the FUEL Decision Model. Click the button below to register today! Register Today

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. As a reminder, Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Additionally, Google is requiring a few items to be uploaded as part of this… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Mar 12, 2025

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Mar 12, 2025

Join Us for a Conversation on Deposit Operations: Marketing Clubs

Join Us for a Conversation on Deposit Operations: Marketing Clubs

We invite you to join us for a Conversation on Deposit Operations & Member Service!  Our upcoming session will focus on Marketing Clubs and CU*BASE Marketing Tools. What has been your credit union’s experience with Marketing Clubs? Are you interested in learning more about these? Do you have ideas on ways that Marketing Clubs could be… Read more »

Conversations OnCU*Answers
Mar 12, 2025

Two for Tuesday with CEO Geoff Johnson – 03/11/2025

Two for Tuesday with CEO Geoff Johnson – 03/11/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Mar 6, 2025

A Note from Cards and Payments: Update for Holds on Online Gambling Transactions

A Note from Cards and Payments: Update for Holds on Online Gambling Transactions

Effective Tuesday, March 11th, a change will be implemented to the EFT authorization process to hold authorizations for online gambling transactions for $.01 – $1. Currently, holds under $1 are ignored due to time constraints on the amount of time those funds can be held (such as fuel authorizations). However, online gambling transactions do not… Read more »

Cards & PaymentsClient NewsCU*Answers
Mar 10, 2025

Video Now Available: Introducing the CU*Answers Software Development Factory!

Video Now Available: Introducing the CU*Answers Software Development Factory!

Ever wonder what goes on in the CU*Answers software factory? A video recording of our recent webinar is now available. Dawn Moore, EVP Client Experience, offers a behind-the-scenes look at our design and development process! In this video, Dawn discusses how the Software Development Life Cycle (SDLC) affects what projects CU*Answers works on, how we approach… Read more »

Client NewsCU*Answers
Mar 10, 2025

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Client NewsCU*AnswersLender*VP
Mar 10, 2025

An Important Update Regarding CU*Answers Item Processing

An Important Update Regarding CU*Answers Item Processing

Attention CU*Answers Item Processing Clients CU*Answers and eDOC Innovations are excited to announce that the board of directors for both organizations have approved the acquisition of CU*Answers’ Check Item Processing business by eDOC Innovations. This strategic move will unite the manufacturer and service provider under one organization, enhancing efficiency and service continuity for the credit… Read more »

Client NewsCU*Answers
Mar 7, 2025

Join Network Services for our May Boot Camp!

Join Network Services for our May Boot Camp!

Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our goals during… Read more »

Boot CampsClient NewsCU*AnswersEventsNetwork Services
Mar 7, 2025

Take Advantage of the 1Click Autopilot Program!

Take Advantage of the 1Click Autopilot Program!

1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too?  With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking… Read more »

Client NewsCU*AnswersLender*VP
Mar 6, 2025
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In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of November 2025! View Topics

FUEL Clients: Join Our Upcoming Roundtable Discussion!

FUEL Clients: Join Our Upcoming Roundtable Discussion!

Attention Lender*VP clients who utilize the FUEL Decision Model: we want to hear from you! Join Elliott Petty and Tom Heidenga for an upcoming roundtable event as they facilitate an open conversation on FUEL. Join your peers to share insights and voice questions relating to the FUEL Decision Model. Click the button below to register today! Register Today

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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  • 2025 Year-End Bulletin #2: The Guide is Ready!
  • Check Out the Lender*VP University Courses for December!
  • Here Comes the Next Collections Roundtable!
Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Join Us for a Dive into Administrator Features Available in TLC!

Join Us for a Dive into Administrator Features Available in TLC!

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Click the button below to register today! Register Today

Learn All About the NEW Online Banking Secured Loan Application

Learn All About the NEW Online Banking Secured Loan Application

The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Use the button below to register for one of the upcoming webinars. Register Now

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