Join our upcoming webinar to learn about Custom Training Edition (CTE). CTE is an alternative to the shared simulated training environment currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Use the button below to register now! Register Now
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of April 2026! View Topics
In 2024, CU*Answers transitioned our Client News delivery to the Constant Contact platform. Beginning Monday, July 28th, 2025, we will be doing the same for Alerts – from that date forward, all Alert emails will be delivered via Constant Contact. What does this mean for you? All contacts who are currently set up to receive Alert… Read more »
Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Monday, August 4 Meet AuditLink – A Cooperative Approach to Vendor Management 3:00 PM – 4:00 PM ET Register for Web Conference… Read more »
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Looking to clean up your your card database? CU*Answers Cards and Payments offers solutions… Read more »
Attention Lender*VP clients who utilize SavvyMoney: an extra charge of $20 will be included on your August invoice. This amount reflects SavvyMoney charges that were missed on your June Invoice. We apologize for this oversight. Please reach out to Lender*VP at lendervp@cuanswers.com if you have any questions.
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24… Read more »
The CU*Answers Education Team will be hosting a series of educational events throughout July! These popular half-day training events typically begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. Because of this, we’re offering sessions later in the day that we hope will be more convenient… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Take a look back at some important topics from the first half of July 2025: Vehicle Valuation Price Increase Arriving in October Lender*VP Invites You to Learn About REPAY Payment Solutions BizLink 247 – Designed for the Unique Needs of Business Members Join Us for a Conversation on Imaging – CU*Forms Swap Event June Owner’s… Read more »
Attention Credit Unions Using Jack Henry Services Did you know that Jack Henry offers resources to help clients recognize financial frauds and scams? You can review these materials by visiting their online Resource Center. Additionally, Jack Henry recommends the following as ways to reduce or prevent fraudulent activity: Review transaction cap limits. Review daily reports in MASTER Site…. Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Join our upcoming webinar to learn about Custom Training Edition (CTE). CTE is an alternative to the shared simulated training environment currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Use the button below to register now! Register Now
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Learn More
