Home | CU*Answers

Strategic Income Solutions’ AI Chat

During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event will focus on the differences of a live chat solution and will highlight benefits, tips, and the easiest ways to save time and money in developing how your credit union interacts with members. Click the button below to learn more! Learn More

Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Analyze How Members are Using Online Banking!

Online Banking Optics is your “click-tracking” data for It’s Me 247, recording the digital habits and preferences of members as they engage with online banking. Simple summaries and trends of this data is available today via the CU*BASE Tool #1100 Online Banking Optics: Lite, and Analytics Booth. Looking for member detail in the data? To… Read more »

Jan 12, 2023

Add RevGen to Your 2023 Quarterly Contests!

Member marketing for your quarterly contests! Purchase a RevGen campaign bundle, and Xtend can market alongside your 2023 Quarterly Contests! Included in your RevGen marketing, Xtend will: Publish contest banners on your It’s Me 247 site and Mobile App Manage a campaign that includes: 1 Target audience build 3 branded HTML emails 1 Online Banking… Read more »

Jan 11, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: My member’s loan was paid down to a zero balance, but the member still owed fines on the loan. During end of day processing,… Read more »

Jan 11, 2023

Already Using Xpress Teller? Sign Up for Native Receipts Today!

Imaging Solutions is excited to debut Native Receipts, now available in Active Beta! Available first with Xpress Teller, the Native Receipts application allows tellers to view, sign, print and archive receipts, replacing the functionality currently performed by ProDOC. Signing up for the Active Beta for Native Receipts is completely FREE! To participate, your credit union… Read more »

Jan 11, 2023

Mobile 6 is Now Available!

Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com

Jan 10, 2023

Update to Loan Suffixes in Loan Creation Process as of 1/10/23

As of this morning, Tuesday, January 10th, when a loan suffix is suggested in the loan creation process, we will now be looking at closed suffixes as well as open loans. Any unused suffix will be defaulted before using one that has been previously used and closed. As usual, this field is input capable if… Read more »

Jan 10, 2023

Two for Tuesday with CEO Geoff Johnson – 1/10/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jan 5, 2023

Video of the Week: Changing the Negative Balance Limit

Changing the Negative Balance Limit Need a quick way to show your staff how they can change the negative balance limit on a delinquent loan in CU*BASE? Refer them to this video, which has been viewed 892 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jan 9, 2023

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »

Jan 9, 2023

Reminder: New Subsystem Infrastructure for Online Banking Arriving in January

ATTENTION SELF-PROCESSING CREDIT UNIONS We are reaching out to all of our Self-Processing credit unions to inform you that our IBM development teams need to build subsystems and users on your server. We will be building these subsystems on Monday, January 9th, 2023. The subsystems will then enter use beginning Tuesday, January 17th, 2023. The… Read more »

Jan 9, 2023

CU*Answers

Two for Tuesday

Strategic Income Solutions’ AI Chat

Take a Look at the CU*Answers University Courses for May!

Here comes the next Collections Roundtable!

Join Us for the 2025 Golf Outing as Part of Leadership Week

The 2025 CU*Answers Leadership Conference is Coming

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

It’s Time to Par-Tee!

Analyze How Members are Using Online Banking!

Add RevGen to Your 2023 Quarterly Contests!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Mobile 6 is Now Available!

Update to Loan Suffixes in Loan Creation Process as of 1/10/23

Two for Tuesday with CEO Geoff Johnson – 1/10/2023

Video of the Week: Changing the Negative Balance Limit

Tax Statements in Online Banking – Providing Convenience for Your Members!

Reminder: New Subsystem Infrastructure for Online Banking Arriving in January

In Case You Missed It…

1Click Autopilot

Conversations On…

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Strategic Income Solutions’ AI Chat

Take a Look at the CU*Answers University Courses for May!

Here comes the next Collections Roundtable!

Join Us for the 2025 Golf Outing as Part of Leadership Week

The 2025 CU*Answers Leadership Conference is Coming

GOLD Updates

Popular Posts

Contact Us!

Popular Client News