5.78 Online Credit Card Processing: Back Office

Lender*VP

Summary

Whether you already have an online credit card portfolio or are planning to convert in the near future, this course is a must to understand back office credit card processing requirements.  We will also review real-time collections and additional credit card account maintenance.

Audience

Credit union lending, accounting, and member service staff with daily online credit card maintenance and processing responsibilities.

Objectives

By the completion of this course, students will have:

‣        Discussed online credit card account maintenance.

‣        Reviewed how to complete online credit card account updates, accounting adjustments, and collections processing.

Topics

‣        Online Credit Card Accounting

‣        Online Credit Card Reports

‣        Online Card Processing

‣        Online Card Status

Course Schedule

Future times and dates are to be determined.